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Windows 7: Right Click Folder Crash With Only Folders With 1 Letter Names

15 Jan 2013   #1
Bladeforce

Windows 7
 
 
Right Click Folder Crash With Only Folders With 1 Letter Names

Hi, kind of unusual this one. When I copy with right click everything works like a charm BUT I have 2 folders that have 1 letter names only, when I right click these to copy or cut I get this error and it crashes explorer and i have to restart explorer


Microsoft Visual C++ Error
"The Application Has requested The Runtime to terminate in an unusual way"

Edit sorry my system is WIndows 7 x64 and if i rename the folders to something with more letters it will copy fine. What is causing it to crash with just a 1 letter name?


My System SpecsSystem Spec
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16 Jan 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Please make a test folder with two letters in the same area where you are seeing this crash happen.
Right click on that test folder & then post a screenshot of the context menu:
Screenshots and Files - Upload and Post in Seven Forums

You can also investigate the crash using Process Monitor - see this post:
Missing start menu icons
...only you will not want to deselect the buttons in the upper right part of screenshot one.

If you opt to use Process Monitor:
...then start it gathering data and do what you do to crash Explorer :-)
...after Explorer crashes, you can stop Process Monitor from gathering data.
Read thru the info near the end of the gathered data and see if anything jumps out at you.


This next bit is another way to use Process Monitor during a crash of Explorer, without losing your desktop.
Open Task Manager > Processes tab
From the Menu bar - select View > Select Columns...
Place a check by PID (Process Identifier)

Hopefully, you only have one process running named explorer.exe
Take note of the PID for that instance of Explorer.

Now start a new instance of Explorer*
(This new instance will be the one that we will try and crash.)

*From Task Manager's Menu bar - select File > New Task (Run...)
Once the Create New Task window pops up, type in
explorer /n

That should open an instance of Explorer.
Take note of the PID of this new instance.
Use that PID as the filter in Process Monitor.
Using the new instance of Explorer, right click on one of the folders that normally crashes Explorer while gathering info via Process Monitor.
My System SpecsSystem Spec
30 Aug 2014   #3
laidbacktokyo

Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
 
 
Same Odd Issue

Howdy,

Sorry to go back to z old days of this thread but I have z absolutely same and z absolutely odd issue.

A. Any folder with 1 letter name at any location of pc. A right click on such folder causes explorer.exe crash & restart. Two(2) letter name - no any problem at any location!!!

B. Captures:

1st picture attached - my standard right click popup menu to any folder except one(1) letter name one! Same right click to 1 letter name folder causes explorer.exe CRASH!

2nd - error message variant #1;
3nd - error message variant #2;


C. Z latest MS Visual C++ 2010 has been repaired/reinstalled many times.

D. Z commonly very useful tools like ShellExView 1.90 ShellExView - Shell Extension Manager For Windows and AppCrashView v1.15 AppCrashView - View application crashes (.wer files) in Windows 7/Vista don't give me any clear solution.

E. Usually this explorer.exe crash & restart returns NO ERROR neither to Win7sp1x64 log nor to AppCrashView. From my point - this is z most odd case. In other cases z error in Win7 log matches z one shown up by AppCrashView. It's again about same damn MSVCRT.DLL of MS Visual C++ 2010:

Log Name: Application
Source: Application Error
Date: 2014-Aug-30 11:11:54 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ....PC
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0x40000015
Fault offset: 0x000000000002a84e
Faulting process id: 0xd50
Faulting application start time: 0x01cfc45bd66b44c7
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 97a65d61-304f-11e4-bf35-005056c00008
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-08-30T14:11:54.000000000Z" />
<EventRecordID>45115</EventRecordID>
<Channel>Application</Channel>
<Computer>........PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7601.17567</Data>
<Data>4d672ee4</Data>
<Data>msvcrt.dll</Data>
<Data>7.0.7601.17744</Data>
<Data>4eeb033f</Data>
<Data>40000015</Data>
<Data>000000000002a84e</Data>
<Data>d50</Data>
<Data>01cfc45bd66b44c7</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\msvcrt.dll</Data>
<Data>97a65d61-304f-11e4-bf35-005056c00008</Data>
</EventData>
</Event>

Any ideas and/or help r highly appreciated!



Attached Thumbnails
-sampleofmy1stnormalrightclicksubmenu_problem-.png  
Attached Images
  
My System SpecsSystem Spec
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12 Oct 2014   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

laidbacktokyo,
Sorry for the late reply.

Did you solve this issue already or do you still need help? If you solved it, could you share the solution.

Did you try Process Monitor?

You might try uninstalling the apps that are creating the additions to your context menu. Maybe that will help you find the offending app. Unfortunately, it might be a combination of apps - in which case, it might be hard to ferret out a solution.
My System SpecsSystem Spec
13 Oct 2014   #5
laidbacktokyo

Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
laidbacktokyo,
Sorry for the late reply.

Did you solve this issue already or do you still need help? If you solved it, could you share the solution.

Did you try Process Monitor?

You might try uninstalling the apps that are creating the additions to your context menu. Maybe that will help you find the offending app. Unfortunately, it might be a combination of apps - in which case, it might be hard to ferret out a solution.
Howdy UsernameIssues,

Thanks 4 ur kind attention to this my post.

No this issue on 1 of 3 of my Win7 SP1 PCs around is yet unsolved.

On the other hand I consider this issue as not too much disturbing one when I commonly don't name my own folders by 1 character, and maybe there are not too many Win7 system folders named by 1 letter by default.

Actually this odd issue was found while my checking of another printer driver issue and ferreting around C:\Windows\System32\spool\drivers\x64\3. So this folder named 3 is that rear case...

Anyhow, of course I've tried Process Monitor as well as other commonly handy utilities as mentioned in my initial post but all these approaches didn't give me clear culprit when there is too much info and too many would-be candidates. And I don't dream to reinstall maybe many of maybe some 150 apps intstalled.

So it's exactly as you've noted at the end of your message....


Any good guess to test based on pic of my right click popup menu?

Appreciate.
My System SpecsSystem Spec
13 Oct 2014   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

Nope - no guesses. I don't use any of the apps that you show.

A bit less painful than uninstalling apps would be these steps:
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
19 Oct 2014   #7
laidbacktokyo

Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Nope - no guesses. I don't use any of the apps that you show.

A bit less painful than uninstalling apps would be these steps:
Troubleshoot Application Conflicts by Performing a Clean Startup
thanx 4 a nice idea. z most simple way is surely best here.
i'll duly test this option & prompt u results.

thankful
My System SpecsSystem Spec
08 Nov 2014   #8
laidbacktokyo

Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
 
 
Case is closed!

howdy UsernameIssues,

well sorry 4 some delay.

this is just 2 report that I was lucky 2 locate z culprit of this odd issue w/o any special action. incidentally as usual.

this is a shell extension of WinMount x64 app WinMount - Compress & Mount RAR ZIP CD DVD HDD images. it's a few green icons on my pic of right-click menu above. file in charge is WinMTExt.dll.

it's a pity when I consider this app as nice & convenient, so I've just turned off its integration into win7 shell.


thank you.

c ya then,
My System SpecsSystem Spec
08 Nov 2014   #9
UsernameIssues

W7 Pro SP1 64bit
 
 

Thanks for posting back with your findings. You might want to contact the author of the software and point them to this thread.
My System SpecsSystem Spec
09 Dec 2014   #10
Xemnarth

Windows 7 Ultimate x64
 
 

laidbacktokyo, thank you so much for finding the culprit, I also had this problem for a while and was clueless what to do. Now I'm happy to know the solution.
My System SpecsSystem Spec
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 Right Click Folder Crash With Only Folders With 1 Letter Names




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