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Windows 7: Right Click Folder Crash With Only Folders With 1 Letter Names

15 Jan 2013   #1

Windows 7
Right Click Folder Crash With Only Folders With 1 Letter Names

Hi, kind of unusual this one. When I copy with right click everything works like a charm BUT I have 2 folders that have 1 letter names only, when I right click these to copy or cut I get this error and it crashes explorer and i have to restart explorer

Microsoft Visual C++ Error
"The Application Has requested The Runtime to terminate in an unusual way"

Edit sorry my system is WIndows 7 x64 and if i rename the folders to something with more letters it will copy fine. What is causing it to crash with just a 1 letter name?

My System SpecsSystem Spec

16 Jan 2013   #2

W7 Pro SP1 64bit

Please make a test folder with two letters in the same area where you are seeing this crash happen.
Right click on that test folder & then post a screenshot of the context menu:
Screenshots and Files - Upload and Post in Seven Forums

You can also investigate the crash using Process Monitor - see this post:
Missing start menu icons
...only you will not want to deselect the buttons in the upper right part of screenshot one.

If you opt to use Process Monitor:
...then start it gathering data and do what you do to crash Explorer :-)
...after Explorer crashes, you can stop Process Monitor from gathering data.
Read thru the info near the end of the gathered data and see if anything jumps out at you.

This next bit is another way to use Process Monitor during a crash of Explorer, without losing your desktop.
Open Task Manager > Processes tab
From the Menu bar - select View > Select Columns...
Place a check by PID (Process Identifier)

Hopefully, you only have one process running named explorer.exe
Take note of the PID for that instance of Explorer.

Now start a new instance of Explorer*
(This new instance will be the one that we will try and crash.)

*From Task Manager's Menu bar - select File > New Task (Run...)
Once the Create New Task window pops up, type in
explorer /n

That should open an instance of Explorer.
Take note of the PID of this new instance.
Use that PID as the filter in Process Monitor.
Using the new instance of Explorer, right click on one of the folders that normally crashes Explorer while gathering info via Process Monitor.
My System SpecsSystem Spec

 Right Click Folder Crash With Only Folders With 1 Letter Names

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