Right Click Folder Crash With Only Folders With 1 Letter Names

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  1. Posts : 25
    Windows 7
       #1

    Right Click Folder Crash With Only Folders With 1 Letter Names


    Hi, kind of unusual this one. When I copy with right click everything works like a charm BUT I have 2 folders that have 1 letter names only, when I right click these to copy or cut I get this error and it crashes explorer and i have to restart explorer


    Microsoft Visual C++ Error
    "The Application Has requested The Runtime to terminate in an unusual way"

    Edit sorry my system is WIndows 7 x64 and if i rename the folders to something with more letters it will copy fine. What is causing it to crash with just a 1 letter name?
    Last edited by Bladeforce; 15 Jan 2013 at 08:11.
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Please make a test folder with two letters in the same area where you are seeing this crash happen.
    Right click on that test folder & then post a screenshot of the context menu:
    Screenshots and Files - Upload and Post in Seven Forums

    You can also investigate the crash using Process Monitor - see this post:
    Missing start menu icons
    ...only you will not want to deselect the buttons in the upper right part of screenshot one.

    If you opt to use Process Monitor:
    ...then start it gathering data and do what you do to crash Explorer
    ...after Explorer crashes, you can stop Process Monitor from gathering data.
    Read thru the info near the end of the gathered data and see if anything jumps out at you.


    This next bit is another way to use Process Monitor during a crash of Explorer, without losing your desktop.
    Open Task Manager > Processes tab
    From the Menu bar - select View > Select Columns...
    Place a check by PID (Process Identifier)

    Hopefully, you only have one process running named explorer.exe
    Take note of the PID for that instance of Explorer.

    Now start a new instance of Explorer*
    (This new instance will be the one that we will try and crash.)

    *From Task Manager's Menu bar - select File > New Task (Run...)
    Once the Create New Task window pops up, type in
    explorer /n

    That should open an instance of Explorer.
    Take note of the PID of this new instance.
    Use that PID as the filter in Process Monitor.
    Using the new instance of Explorer, right click on one of the folders that normally crashes Explorer while gathering info via Process Monitor.
      My Computer


  3. Posts : 112
    Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
       #3

    Same Odd Issue


    Howdy,

    Sorry to go back to z old days of this thread but I have z absolutely same and z absolutely odd issue.

    A. Any folder with 1 letter name at any location of pc. A right click on such folder causes explorer.exe crash & restart. Two(2) letter name - no any problem at any location!!!

    B. Captures:

    1st picture attached - my standard right click popup menu to any folder except one(1) letter name one! Same right click to 1 letter name folder causes explorer.exe CRASH!

    2nd - error message variant #1;
    3nd - error message variant #2;


    C. Z latest MS Visual C++ 2010 has been repaired/reinstalled many times.

    D. Z commonly very useful tools like ShellExView 1.90 ShellExView - Shell Extension Manager For Windows and AppCrashView v1.15 AppCrashView - View application crashes (.wer files) in Windows 7/Vista don't give me any clear solution.

    E. Usually this explorer.exe crash & restart returns NO ERROR neither to Win7sp1x64 log nor to AppCrashView. From my point - this is z most odd case. In other cases z error in Win7 log matches z one shown up by AppCrashView. It's again about same damn MSVCRT.DLL of MS Visual C++ 2010:

    Log Name: Application
    Source: Application Error
    Date: 2014-Aug-30 11:11:54 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: ....PC
    Description:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
    Exception code: 0x40000015
    Fault offset: 0x000000000002a84e
    Faulting process id: 0xd50
    Faulting application start time: 0x01cfc45bd66b44c7
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\msvcrt.dll
    Report Id: 97a65d61-304f-11e4-bf35-005056c00008
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-08-30T14:11:54.000000000Z" />
    <EventRecordID>45115</EventRecordID>
    <Channel>Application</Channel>
    <Computer>........PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>msvcrt.dll</Data>
    <Data>7.0.7601.17744</Data>
    <Data>4eeb033f</Data>
    <Data>40000015</Data>
    <Data>000000000002a84e</Data>
    <Data>d50</Data>
    <Data>01cfc45bd66b44c7</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>C:\Windows\system32\msvcrt.dll</Data>
    <Data>97a65d61-304f-11e4-bf35-005056c00008</Data>
    </EventData>
    </Event>

    Any ideas and/or help r highly appreciated!

    Attached Thumbnails Attached Thumbnails Right Click Folder Crash With Only Folders With 1 Letter Names-ms-visualc-runtimelibraryerror_1stpopupoptioncapture.png   Right Click Folder Crash With Only Folders With 1 Letter Names-ms-visualc-runtimelibraryerror_2ndpopupoptioncapture.png   Right Click Folder Crash With Only Folders With 1 Letter Names-sampleofmy1stnormalrightclicksubmenu_problem-.png  
    Last edited by laidbacktokyo; 30 Aug 2014 at 12:52.
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    laidbacktokyo,
    Sorry for the late reply.

    Did you solve this issue already or do you still need help? If you solved it, could you share the solution.

    Did you try Process Monitor?

    You might try uninstalling the apps that are creating the additions to your context menu. Maybe that will help you find the offending app. Unfortunately, it might be a combination of apps - in which case, it might be hard to ferret out a solution.
      My Computer


  5. Posts : 112
    Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
       #5

    UsernameIssues said:
    laidbacktokyo,
    Sorry for the late reply.

    Did you solve this issue already or do you still need help? If you solved it, could you share the solution.

    Did you try Process Monitor?

    You might try uninstalling the apps that are creating the additions to your context menu. Maybe that will help you find the offending app. Unfortunately, it might be a combination of apps - in which case, it might be hard to ferret out a solution.
    Howdy UsernameIssues,

    Thanks 4 ur kind attention to this my post.

    No this issue on 1 of 3 of my Win7 SP1 PCs around is yet unsolved.

    On the other hand I consider this issue as not too much disturbing one when I commonly don't name my own folders by 1 character, and maybe there are not too many Win7 system folders named by 1 letter by default.

    Actually this odd issue was found while my checking of another printer driver issue and ferreting around C:\Windows\System32\spool\drivers\x64\3. So this folder named 3 is that rear case...

    Anyhow, of course I've tried Process Monitor as well as other commonly handy utilities as mentioned in my initial post but all these approaches didn't give me clear culprit when there is too much info and too many would-be candidates. And I don't dream to reinstall maybe many of maybe some 150 apps intstalled.

    So it's exactly as you've noted at the end of your message....


    Any good guess to test based on pic of my right click popup menu?

    Appreciate.:)
      My Computer


  6. Posts : 10,485
    W7 Pro SP1 64bit
       #6

    Nope - no guesses. I don't use any of the apps that you show.

    A bit less painful than uninstalling apps would be these steps:
    Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  7. Posts : 112
    Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
       #7

    UsernameIssues said:
    Nope - no guesses. I don't use any of the apps that you show.

    A bit less painful than uninstalling apps would be these steps:
    Troubleshoot Application Conflicts by Performing a Clean Startup
    thanx 4 a nice idea. z most simple way is surely best here.
    i'll duly test this option & prompt u results.

    thankful :)
      My Computer


  8. Posts : 112
    Windows 7 Ultimate x64 SP1u OEM Dell & OEM Asus
       #8

    Case is closed!


    howdy UsernameIssues,

    well sorry 4 some delay.

    this is just 2 report that I was lucky 2 locate z culprit of this odd issue w/o any special action. incidentally as usual.

    this is a shell extension of WinMount x64 app WinMount - Compress & Mount RAR ZIP CD DVD HDD images. it's a few green icons on my pic of right-click menu above. file in charge is WinMTExt.dll.

    it's a pity when I consider this app as nice & convenient, so I've just turned off its integration into win7 shell.


    thank you.

    c ya then,
      My Computer


  9. Posts : 10,485
    W7 Pro SP1 64bit
       #9

    Thanks for posting back with your findings. You might want to contact the author of the software and point them to this thread.
      My Computer


  10. Posts : 1
    Windows 7 Ultimate x64
       #10

    laidbacktokyo, thank you so much for finding the culprit, I also had this problem for a while and was clueless what to do. Now I'm happy to know the solution.
      My Computer


 
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