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Windows 7: Windows Explorer keeps crashing


15 Jan 2013   #1

 
 
Windows Explorer keeps crashing

The fault module name is wscinterop.dll

Any help would be appreaciated

My System SpecsSystem Spec
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15 Jan 2013   #2

Win7 Ultimate X64
 
 

My System SpecsSystem Spec
15 Jan 2013   #3

 
 

I did that and its still not working
My System SpecsSystem Spec
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15 Jan 2013   #4

 
 

That's what it says exactly

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: wscinterop.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be09b
Exception Code: c0000096
Exception Offset: 000000000000a6d8
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 19fc
Additional Information 2: 19fc3b638672bdf8f682113f6316c86f
Additional Information 3: 5aab
Additional Information 4: 5aab61460daf598421fa061a67c68704

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My System SpecsSystem Spec
15 Jan 2013   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Let's make sure you're not infected ... I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
My System SpecsSystem Spec
15 Jan 2013   #6

Windows 8 x64 Pro
 
 
The Solution

Don't use IE, duh, it sucks.
Use Google Chrome 24 beta, it's the fastest there is.
My System SpecsSystem Spec
15 Jan 2013   #7

 
 

Is it really necessary as I have already run malware bytes and found nothing
My System SpecsSystem Spec
15 Jan 2013   #8

Windows 7 Home Premium
 
 

Try using a different internet browser.
My System SpecsSystem Spec
15 Jan 2013   #9

 
 

the browser is not a problem
My System SpecsSystem Spec
15 Jan 2013   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by Axel View Post
Is it really necessary as I have already run malware bytes and found nothing
Just for peace of mind, if it was my machine, I'd run Eset along with MBam.
My System SpecsSystem Spec
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 Windows Explorer keeps crashing




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