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Windows 7: Windows 7 wont shut down

15 Jan 2013   #1
Eneswar

MS Windows 7 Home Premium 64-bit SP1
 
 
Windows 7 wont shut down

Hey everyone,

So this morning, for some stupid reason I desided to update my bios, even tho it has been working fine. What made me update was all the improve this and that on the changelogs :P

Anyway, the flashing went fine and all and when it was about to start it didnt get into windows. Now I know that most of the time when you flash your bios it changes your SATA controller to IDE, and you have to change it back to ACHI or ACPI which ever you use. Before I remembered this for some reason I desided to do a windows restore to last night. I clearly wasnt thinking. After this restore I remembered the STA controller and changed it back and I can get into windows fine and it all works as it should.

The problem I have now is that now windows wont shut down. It just hangs at "shutting down" screen and stays there for ever. I have to hold the button to shut it down. Any idea on why this happens and how I can fix this?

Many thanks in advance


Eneswar


My System SpecsSystem Spec
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15 Jan 2013   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

The first thing I would try is another System Restore to a date before you had any problems.
My System SpecsSystem Spec
15 Jan 2013   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If that doesn't work, restore your bios back to what it was. I don't update bios if I'm not having a problem. Bios updates are for some computers that have a certain problem not for all. If your not having a problem I recommend not updating bios.
My System SpecsSystem Spec
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15 Jan 2013   #4
braddersz

Windows 7 Home Premium 64 Bit
 
 

Is this on a laptop or desktop?.

I've had this before. It could be someting stuck in the Memory.

AS silly as this sounds. try:

Desktop: - Shut Down. ( if it hangs, then force a shutdown like you mentioned previously ) then take the power cable out the back of the PSU. Then press the power on button 5 times. This will clear any static electric energy stored on the motherboard, and clear the memory. Put power cable back in, - Turn it on, See if the problem persist.

If it still won't shut down, Try running windows update. Clear temporary folders.

If its a laptop, Take the battery and power cable out. Then press the power on button 5 times. Then re-connec battery and power cable. then test.
My System SpecsSystem Spec
15 Jan 2013   #5
Eneswar

MS Windows 7 Home Premium 64-bit SP1
 
 

Thanks for the reply guys. Before I do any more system restore I will try the power memory stuck thing first. It is a desktop.

Thanks again


Edit: so when i was gonna try the memory stuck thing i shut down the computer expecting it to get stuck again and well it didnt. It just shut down normally and i have no idea why lol. I did do a discfragmentation but not sure if thats what fixed it.
My System SpecsSystem Spec
15 Jan 2013   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You could use Speccy and see what bios you have after doing what braddersz suggested.
Speccy - System Information - Free Download

-speccy-2.png


My System SpecsSystem Spec
15 Jan 2013   #7
indianacarnie

 

Running an sfc/scannow probably wouldn't hurt either.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
16 Jan 2013   #8
Eneswar

MS Windows 7 Home Premium 64-bit SP1
 
 

Hey again,
I went ahead and did the power memory thing and it still seems to be working fine. I also checked with Speccy, it has the update BIOS that I updated it with.

Im running the SFC scan as we speak, will report if anything bad happens

Edit: No integrity violations, all looks good! yay

Thank you all again
My System SpecsSystem Spec
16 Jan 2013   #9
azasadny

Microsoft Windows 8.1 Enterprise 64-bit
 
 

Good advice here! I always update my BIOS to the current version, regardless of whether I'm having problems or not and I've never had the BIOS update cause issues. You may have an application that is still resident in memory preventing a clean shut down...
My System SpecsSystem Spec
16 Jan 2013   #10
braddersz

Windows 7 Home Premium 64 Bit
 
 

Excellent . Glad my advice helped out.
My System SpecsSystem Spec
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 Windows 7 wont shut down




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