I have a client that has laptop with windows 7 Pro. He had a faulty network card, so I have added a new, usb network card. That said, He can not pin anything to taskbar or start menu. I cleared both folders of shortcuts(567 of them) but to no avail. He also has no options under his desktop Context menu for New. He is also using a roaming profile, of which I will disable next time I am there. I have a feeling that might be the issue. I did scour the internet trying all the usual suggestions, but do vaguely remember something about an entry in cache somewhere that if it is too big or corrupt, it could cause this behavior. I am unable to find that post anywhere now. Any thoughts? I would appreciate it. I mention the network card because one post had taskbar issues until he disabled his faulty network card. I have disabled the faulty network card.