my problem is the following. I had Windows XP on my Samsung P560 laptop. This week I installed Windows 7 Professional (32 bit) on it. The first time I did it, the new installation did not wipe the computer clean; which is what I wanted. I then found out how to change the boot order to boot from the installation CD. Now it wiped the C-drive clean, but put the old stuff on the D-drive. At least, that is what I am guessing is going on: The files that were on the C-drive are now on the D-drive. When I start up Windows all folders etc. are empty.
To really clean the laptop, I now want to format the D-drive. However, the "format" option in Disk Management is inactive (stays gray). I can only guess what is going on. Is Windows 7 installed twice on my computer? When I start up the computer, on the black BIOS screen, it says Windows 7 twice as well. What can I do about it? If not, why can I not format the D-drive? I attached the a Disk Management screen shot. I hope that helps.
If you know what is going on and even know how to fix it, please use "normal" people language. This is the only computer I have and I need it for work daily, so I really want to prevent misunderstandings.
Thank you! Frauke