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Windows 7: Windows 7 takes forever to load the select user/switch user screen


17 Jan 2013   #1

Windows 7 Home Premium 64 bit
 
 
Windows 7 takes forever to load the select user/switch user screen

Earlier today I turned on my Toshiba laptop (Satellite P855-S5200) and got some sort of error screen, and then it brought me to a screen asking if I wanted to do a system repair or start windows normally. I chose system repair, but then it seemed to get stuck in that process (It was taking forever and nothing was happening), so I turned off the laptop (I know, big no no), booted in safe mode, and did a system restore to a restore point from about a week ago. The "starting Windows" screen came and went, no problem. Everything seemed fine till I got to the User Selection screen (the default blue one with the little hummingbird or whatever). Then it just sat there on that screen. I could see the hummingbird and the little squiggly lines, but there were no buttons to click my user. I just let it sit there, and after about 5 minutes, the user names popped up, and I was able to continue using the computer without any problems, no other speed issues whatsoever. It now makes me wait every time, always about 5 minutes, before the user names pop up. It does this when I restart the machine and when I try to switch users.

It is a Pentium Core i7
2.3 Ghz
8 GB RAM
Windows 7 Home Premium 64 bit
Let me know if you need any other specs.

Any ideas?

Thanks,
Tim

My System SpecsSystem Spec
.

17 Jan 2013   #2
Microsoft MVP

 

Work through these steps for Troubleshooting Windows 7 Failure to Start.

The steps begin with disinfection from Safe Mode or boot disk, since if Windows 7 is badly infected it may not repair until cleaned up. Then everything possible to start it is sequenced.

I would also do the hardware tests provided before rescuiing the data to run Recovery or get the superior Clean Reinstall.
My System SpecsSystem Spec
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 Windows 7 takes forever to load the select user/switch user screen




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