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Windows 7: Error 116 on computer screen


26 Jan 2013   #1

windows 7
 
 
Error 116 on computer screen

Hello there, I seem to be having various problems with my hp dv6, first of all the screen comes on red, then error 116 comes on the screen, however it is scrambled even on safe mode, can't make out a thing. Any suggestions if so please help!Error 116 on computer screen-img00305-20130127-0145.jpg



My System SpecsSystem Spec
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26 Jan 2013   #2

Windows 7 Home Premium 64 Bit
 
 

Is this a laptop?. Sounds like you have a faulty screen, or a possible bad connection.

Strange how it does it in safemode makes me believe its not a driver issue.

Take a picture, and upload it.
My System SpecsSystem Spec
27 Jan 2013   #3

windows 7
 
 

here are a few picsError 116 on computer screen-img00308-20130127-0148.jpg[ATTACH]Error 116 on computer screen-img00305-20130127-0145.jpg[/ATTACH]


Attached Thumbnails
Error 116 on computer screen-img00306-20130127-0146.jpg  
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27 Jan 2013   #4

Windows 7 Home Premium 64 Bit
 
 

I'm almost certain thats a faulty laptop screen\connection.
My System SpecsSystem Spec
27 Jan 2013   #5

windows 7
 
 

What do I do? it's pretty new
My System SpecsSystem Spec
27 Jan 2013   #6
Microsoft MVP

 

I agree it looks like the screen, but update your video driver first to be sure. Check optional Windows Updates after enabling Device Installation Settings. Then check the HP Support Downloads webpage for your model. If you have the latest, in Device Manager uninstall it and reboot PC to reinstall. Driver Install - Device Manager

If within the first year you have full factory warranty. Start with HP Tech Support to set up an RMA to ship it back for replacement. They may walk you through some steps to confirm what it needs exactly.

If not this video will show you what's involved with checking the connections or if necessary replacing the screen on your make, so you can decide if you want to try it or take it to a shop. You can google for a more exact model:

My System SpecsSystem Spec
27 Jan 2013   #7

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by sunnie View Post
What do I do? it's pretty new

How new is it?
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27 Jan 2013   #8

windows 7
 
 

Thanks for the help
My System SpecsSystem Spec
27 Jan 2013   #9

windows 7
 
 

Quote   Quote: Originally Posted by braddersz View Post
Quote   Quote: Originally Posted by sunnie View Post
What do I do? it's pretty new

How new is it?
going two years
My System SpecsSystem Spec
27 Jan 2013   #10

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by sunnie View Post
Quote   Quote: Originally Posted by braddersz View Post
Quote   Quote: Originally Posted by sunnie View Post
What do I do? it's pretty new

How new is it?
going two years
A screen replacment is more or less around the 100 mark.

But I would still check the connections first. Just incase.
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 Error 116 on computer screen




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