Format of a disk issue code

Duzzy · 04 Feb 2013

Also if you have a couple of documents that keep crashing that don't contain personal or sensitive content upload them here and me or someone else can have a look to see if there's anything wrong with the actually document.

Melissa · 04 Feb 2013

Thank you,

I guess that I never think before I act. I am not that well and I guess do not think of the bigger picture. I can see where you are coming from.

Personal stuff will stay private. I guess with identity fraud etc best not to show the world.

I am very tired. Not thinking.

Just a quick question - with the .wbk - is that usually a hidden folder - I have never seen it as a document on my screen that is all.

Thank you for your assistance and I take on board your information and will re read the rules of the forum.

My documents are an inspirational look at things from the perspective of a person only given six months to live.

Cancer is not the best thing.

Will find a general example.

Melissa

Melissa · 04 Feb 2013

My theory regarding the .wbk and .tmp and .asd are the background saves or sometimes are created by Word. I have had this happen to me a lot.

I have then opened them MS Word 2007 - now it looks like that they are being treated like ~.do files. I have never had this happen. It is perhaps because of the collapse of the hard drive and the link. The path of the autosaves remains the same however. I am very confused what Windows is doing.

I may try the old IT trick and turn it on and off again.

Melissa · 04 Feb 2013

I guess what I am saying is that if I save a document to my desktop and then into a folder on the dektop - do I have to move the backup folder too - as this is not happening and I am pyschically doing this at the moment

gregrocker · 04 Feb 2013

Melissa -

You are suffering a lot of problems which may be in part related to having less than a perfect install of Win7.

If you'd like I will help you get a perfect Clean Reinstall Factory OEM.

All you'd need to do is read through the steps to discuss them until you understand everything. Prepare by sorting the files you want to keep into User folders on your external similar to those in Win7 (Documents, Pictures, Music, Download, Desktop, etc). Then when you're ready do the initial 20 minute install until you can get connected to the internet.

I can then connect via a simple program called TeamViewer to set up an optimized WIn7 for you, including the backup method you want.

This can be as simple as using SyncToys to regularly sync or back up your C: User folder data to matching user folders on the working external. Or we can set up something similar to what I describe in the tutorial to also back up to the cloud in case your external should fail again.

I know you are going through a lot with your chemo treatments now and will be happy to help you this way, including maintaining your perfect install going forward.

So if this interests you read over the steps involved and ask back all the questions you need to understand everything fully and prepare for a perfect reinstall. I would imagine the biggest part will be to sort all of the data you need into the User folders - so that alone might be enough if we can then help get you a backup method that suits your needs.

Feel free to discuss this with the others to see if this is something you'd like to do with our help.

mitchell65 · 05 Feb 2013

Hi melissa
The offer that Gregrocker has made to you is far too good not to take up. When I suggested a clean install would suit you best I had Greg in mind, knowing that he is the expert in this field and indeed it was his excellent tutorial that I was referring to. But to have the extra opportuninity of Greg using Team Viewer to help you get the best possible setup is the very best scenario. I would strongly urge you to take up this most generous offer. You and your PC will be very safe in Greg's hands.

Melissa · 05 Feb 2013

Hello People,

Another day and morning being very sick.

I am so sorry that I have not replied to any posts.

For a clean install - you would require a disk - I do not have that - my computer came with the Windows 7 with it.

I guess I am a little naive. I do not want to mess with anything. I have things that are still open - Task Scheduler and such things - I am so scared of messing the whole computer up. I rely on it a lot.

MS Word is crashing - coming up with a new document called building blocks. I will do a repair of Word - that may assist.

I guess without having a person pyschically looking at the screen - I am finding it tough to convey. I am also sick. You may have guessed that by my typing and posts that perhaps do not make sense.

I have attached my current problem at hand - which is Word crashing and also the back up of the data that was synced from the software from the company from the USB Hard Drive.

I know that this is not a forum for Word - so I will leave it there.

The system looks like it is backing up the larger documents - I am scared to move files into folders as paths may go missing.

Thank you for putting up with my silly messages forum members
Melissa

mitchell65 · 05 Feb 2013

Melissa said:

For a clean install - you would require a disk - I do not have that - my computer came with the Windows 7 with it.

That is NOT true. You do not need a Windows 7 disc. You do need the licence key which you will find on a sticker on the side of the PC. The turorial clearly staes the Link to use to download what is called the ISO file for the particular version of Windows 7 that you have installed on your machine. After download you simly burn that ISO file to a blank disc.
Again I would urge you most strongly to take up Gregs offer of help. It will solve your Word problems too!
Please read Gregs post again and you will understand what a good ooportunity this is to lessen the stress and worry that you seem to be generating.

gregrocker · 05 Feb 2013

Did you read Clean Reinstall - Factory OEM Windows 7?

If you had you'd see that the latest official installer for your licensed version is provided in Step 1, with a tool to burn to DVD or write to flash stick provided in Step 2.

Do you have the Office installer for your licensed version, besides the Product Key? You can find installer here: Offcial Office 2010 installers - Dell Community

The tutorial also explains how to audit all hardware, software and installed Product Keys using Belarc Advisor.

However you must have a readable Win7 Product Key on the COA sticker on PC because the one audited is only a factory batch key.

Melissa · 05 Feb 2013

Slowly looking through the information - do not worry I will be posting - that is if I do not stuff it up, and letting you know how I go.

I feel like I have really stuffed up my computer and an epic failure.

Thanks for the assistance. Googling etc - I think sometimes you get the incorrect information.

I think personally that the computer software that came with the USB 500GB Hard External caused the back ups or perhaps me. I am so confused.

That is why I am taking it slow. I am slowly getting tired. Have to be alert for this procedure.