Windows 7: Format of a disk issue code

I am having trouble and getting a code when I am formatting my disk - I am checking for bad sectors.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

I am not too sure that is safe
I have contacted the Manufacturer and they did not advice me to do this.

I do not know which one to choose either
Not tech savvy

I also do not wish to loose data.

I have a Seagate 500GB Hard Drive

Have been advised to do the tools - check disk setting

I am not too sure what to do

the manu. told you not to check the drive ??? Amazing

Who`s make is the hard drive ?

have you googled that error code #

Post the exact shot you get when you try to format the drive, the 1 you posted is a check disk shot.

You will lose the data anyway since you are formatting the disk.

Run the diagnostic tools as recommended.

Exactly, the whole purpose of formatting a drive is to wipe it clean.

I am scanning again - I did not have access to my hard drive and was going to test it at another computer.
I gather that I am going to have to format it. Do not wish to loose the data that is currently on the disk though. I think that some of the items are back up's - will this affect everything?
Thank you for being better than the manufacturer.
I read only the partial email and could not see that you instructed not to check again. Sorry.
I am not computer savvy and very frustrated.
I also have another disk that is write protected - how do deal with that

Use Downloads | Seagate DOS download burned to CD with Windows Image Burner.

Boot it to run the extended test. it is very easy to use. Back up your files first.

Afterwards if you want you can use the wiping utility on Seatools to Quick Wipe the HD, then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

In your case once its all set up you can use DiscWizard | Seagate which is a free version of the premium Acronis backup imaging program to back up your Windows 7 image externally, even clone it to a new HD if needed. The Manual is on the downloads page and easy to understand and use. This is a free $100 value so I'd use it.

I tried runnning the format of the disk again and I am having trouble doing anything with it running.

I have attached a screen shot of the latest from trying to scan it

I have sent the previous and new screen shot to the manufacturer

Here is the latest screen shot