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Windows 7: BSOD IRQL_NOT_LESS_OR_EQUAL Storport.sys


28 Jan 2013   #1

Windows 7 Ultimate x64
 
 
BSOD IRQL_NOT_LESS_OR_EQUAL Storport.sys

I put together a brand new build and am struggling with reoccurring BSODs.

BSOD #1:
Stop 0xOOOOOO1E

BSOD #2:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Storport.sys

Specs:
Windows 7 Ultimate x64
Intel 3930k
Asus P9x79 Pro
EVGA 680 FTW+
GSKILL Ripjaws 32gb RAM
Corsair H80i CPU Cooler
2 x Samsung 840 Pros 256gb
Sound Blaster Z
Corsair HX750 PSU
Lite-On DVD-ROM ODD IDE (using IDE to Sata adaptor)

WhoCrashed report:
Code:
On Tue 1/29/2013 3:40:31 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x63AA8) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8800169A0D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology Enterprise driver 
company: Intel Corporation
description: Intel Rapid Storage Technology Enterprise driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology Enterprise driver - x64, Intel Corporation). 
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Tue 1/29/2013 3:40:31 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012813-17534-01.dmp
This was probably caused by the following module: storport.sys (0xFFFFF8800169A0D2) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8800169A0D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Any help is much appreciated!



Attached Files
File Type: zip Minidump.zip (71.0 KB, 5 views)
My System SpecsSystem Spec
.

29 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi robbie26 and welcome,

Firstly can you please update to Windows Service Pack 1, which will help stabalise your system and also please ensure you have all Windows updates installed

Your 3 crashes are related to:

IMAGE_NAME: storport.sys

A windows update may well fix this issue.

Also please update your Intel RST (Rapid Storage Technology) driver, which can be found here:

http://downloadcenter.intel.com/Default.aspx

Click on Continue underneath where it says:

Quote:
Automatically scan your system for up-to-date drivers and install them quickly.
And it should find the correct drivers for you.

Cheers

Dave
My System SpecsSystem Spec
30 Jan 2013   #3

Windows 7 Ultimate x64
 
 

Thank you for the help Dave.

I installed SP1 and installed all Windows updates.

I also installed the latest IRST driver.

WhoCrashed:
Code:
On Wed 1/30/2013 12:48:13 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\013013-19032-01.dmp
This was probably caused by the following module: storport.sys (0xFFFFF880018D90D2) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF880018D90D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 



On Wed 1/30/2013 12:48:13 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x63AA8) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF880018D90D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology Enterprise driver 
company: Intel Corporation
description: Intel Rapid Storage Technology Enterprise driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology Enterprise driver - x64, Intel Corporation). 
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
My System SpecsSystem Spec
.


30 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi robbie,

Can you post a new crash dump please.

I think also some errors are caused by code corruption in the following Windows driver, not
sure what caused this so far:


Quote:
fffff960`00070000 fffff960`0037f000 win32k (deferred)
Image path: \SystemRoot\System32\win32k.sys
Image name: win32k.sys
Timestamp: unavailable (00000000)
CheckSum: 00000000
ImageSize: 0030F000


Please run SFC to check the integrity of all Windows 7 system files:

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
Type SFC /scannow at the prompt

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html


You may be asked for original setup CD to replace any corrupted files.

Cheers

Dave
My System SpecsSystem Spec
31 Jan 2013   #5

Windows 7 Ultimate x64
 
 

Here's the dump file.

Running SFC scan right now.

Edit:
"Windows Resource Protection did not find any integrity violations."


Attached Files
File Type: zip Minidump.zip (24.7 KB, 3 views)
My System SpecsSystem Spec
31 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Thanks for the new logs.

Please also ensure all your drivers are up-to-date and the latest release as you have many out-of-date as far back as July 2008.

Installing and updating drivers in 7

Drivers for your motherboard you can find here:

http://support.asus.com/Download.asp...9+PRO&p=1&s=42

Here just one example:

Quote:
Image path: \??\C:\Program Files (x86)\Corsair\CorsairLink 2\WinRing0x64.sys
Image name: WinRing0x64.sys
Timestamp: Sat Jul 26 14:29:37 2008 (488B26C1)
Cheers

Dave
My System SpecsSystem Spec
31 Jan 2013   #7

Windows 7 ultimate x64
 
 

Hi Robbie

Could you use this tool to post all the files here

Whats the firmware version of you samsung SSD ?? use this post to find out
My System SpecsSystem Spec
01 Feb 2013   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Hi Robbie

Could you use this tool to post all the files here

Whats the firmware version of you samsung SSD ?? use this post to find out
I just updated my Samsung SSD firmware through Samsung's Magician software 2 days ago, so it should be the most current.


I found this post yesterday. I uninstalled my RSTe driver in favor of the 3.1.0.1085 version and haven't had a BSOD in over 24 hours. Before it consistenly BSOD'd every 6-12 hours. I'm going to keep running my machine for the next 12-24 hours and if I get another BSOD I will use the SF Diagnostic tool and post the results.

You both are very generous with your time and energy. Thank you so much.
My System SpecsSystem Spec
Reply

 BSOD IRQL_NOT_LESS_OR_EQUAL Storport.sys




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