BSOD IRQL_NOT_LESS_OR_EQUAL Storport.sys


  1. robbie26
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    BSOD IRQL_NOT_LESS_OR_EQUAL Storport.sys


    I put together a brand new build and am struggling with reoccurring BSODs.

    BSOD #1:
    Stop 0xOOOOOO1E

    BSOD #2:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Storport.sys

    Specs:
    Windows 7 Ultimate x64
    Intel 3930k
    Asus P9x79 Pro
    EVGA 680 FTW+
    GSKILL Ripjaws 32gb RAM
    Corsair H80i CPU Cooler
    2 x Samsung 840 Pros 256gb
    Sound Blaster Z
    Corsair HX750 PSU
    Lite-On DVD-ROM ODD IDE (using IDE to Sata adaptor)

    WhoCrashed report:
    Code:
    On Tue 1/29/2013 3:40:31 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x63AA8) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8800169A0D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology Enterprise driver 
company: Intel Corporation
description: Intel Rapid Storage Technology Enterprise driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology Enterprise driver - x64, Intel Corporation). 
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL

On Tue 1/29/2013 3:40:31 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012813-17534-01.dmp
This was probably caused by the following module: storport.sys (0xFFFFF8800169A0D2) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF8800169A0D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
    Any help is much appreciated!
    BSOD IRQL_NOT_LESS_OR_EQUAL Storport.sys Attached Files
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  3. Northernsoul55
    Posts : 2,014
    Windows 7 Professional 64bit
       New #2

    Hi robbie26 and welcome,

    Firstly can you please update to Windows Service Pack 1, which will help stabalise your system and also please ensure you have all Windows updates installed :)

    Your 3 crashes are related to:

    IMAGE_NAME: storport.sys

    A windows update may well fix this issue.

    Also please update your Intel RST (Rapid Storage Technology) driver, which can be found here:

    http://downloadcenter.intel.com/Default.aspx

    Click on Continue underneath where it says:

    Automatically scan your system for up-to-date drivers and install them quickly.
    And it should find the correct drivers for you.

    Cheers

    Dave
    Last edited by Northernsoul55; 29 Jan 2013 at 06:15.
      My Computer
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  4. robbie26
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thank you for the help Dave.

    I installed SP1 and installed all Windows updates.

    I also installed the latest IRST driver.

    WhoCrashed:
    Code:
    On Wed 1/30/2013 12:48:13 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\013013-19032-01.dmp
This was probably caused by the following module: storport.sys (0xFFFFF880018D90D2) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF880018D90D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 



On Wed 1/30/2013 12:48:13 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x63AA8) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF880018D90D2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology Enterprise driver 
company: Intel Corporation
description: Intel Rapid Storage Technology Enterprise driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology Enterprise driver - x64, Intel Corporation). 
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
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  6. Northernsoul55
    Posts : 2,014
    Windows 7 Professional 64bit
       New #4

    Hi robbie,

    Can you post a new crash dump please.

    I think also some errors are caused by code corruption in the following Windows driver, not
    sure what caused this so far:


    fffff960`00070000 fffff960`0037f000 win32k (deferred)
    Image path: \SystemRoot\System32\win32k.sys
    Image name: win32k.sys
    Timestamp: unavailable (00000000)
    CheckSum: 00000000
    ImageSize: 0030F000


    Please run SFC to check the integrity of all Windows 7 system files:

    Click on the Start > Type in search cmd
    Right click cmd at top and Run as Administrator
    Type SFC /scannow at the prompt

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html


    You may be asked for original setup CD to replace any corrupted files.

    Cheers

    Dave
    Last edited by Northernsoul55; 30 Jan 2013 at 19:05.
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  7. robbie26
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Here's the dump file.

    Running SFC scan right now.

    Edit:
    "Windows Resource Protection did not find any integrity violations."
    BSOD IRQL_NOT_LESS_OR_EQUAL Storport.sys Attached Files
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  8. Northernsoul55
    Posts : 2,014
    Windows 7 Professional 64bit
       New #6

    Thanks for the new logs.

    Please also ensure all your drivers are up-to-date and the latest release as you have many out-of-date as far back as July 2008.

    Installing and updating drivers in 7

    Drivers for your motherboard you can find here:

    http://support.asus.com/Download.asp...9+PRO&p=1&s=42

    Here just one example:

    Image path: \??\C:\Program Files (x86)\Corsair\CorsairLink 2\WinRing0x64.sys
    Image name: WinRing0x64.sys
    Timestamp: Sat Jul 26 14:29:37 2008 (488B26C1)
    Cheers

    Dave
    Last edited by Northernsoul55; 31 Jan 2013 at 03:44.
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  10. centaur78
    Posts : 1,454
    Windows 7 ultimate x64
       New #7

    Hi Robbie

    Could you use this tool to post all the files here

    Whats the firmware version of you samsung SSD ?? use this post to find out
      My Computer
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  11. robbie26
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #8

    centaur78 said:
    Hi Robbie

    Could you use this tool to post all the files here

    Whats the firmware version of you samsung SSD ?? use this post to find out
    I just updated my Samsung SSD firmware through Samsung's Magician software 2 days ago, so it should be the most current.


    I found this post yesterday. I uninstalled my RSTe driver in favor of the 3.1.0.1085 version and haven't had a BSOD in over 24 hours. Before it consistenly BSOD'd every 6-12 hours. I'm going to keep running my machine for the next 12-24 hours and if I get another BSOD I will use the SF Diagnostic tool and post the results.

    You both are very generous with your time and energy. Thank you so much.
      My Computer
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