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Windows 7: Uplay AC3 download caused malware that Malwarebytes can't fix

31 Jan 2013   #1
jerms a320

Windoes 7 Pro 64 bit OEM
 
 
Uplay AC3 download caused malware that Malwarebytes can't fix

Hi guys

my case is very similar to the one bellow except Malwarebytes didnt find the error

Computer suddenly slow and starts up with non-changeable classic theme

the start bar and windows are still in classic and boot time is very very slow ,

I have tried system restores b4 problem but that hasnt effected anything ( the first time i did this it worked but when i tried to re download AC3 the problem came back - in the first situation Malware bytes did find something which i deleted -

any help would be great - I have recently build the pc and have finaly got everthing set up right

thanks


Jeremy


My System SpecsSystem Spec
.
31 Jan 2013   #2
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi and welcome to the Forum
First off where did you download the Uplay AC3 from and what method did you use to download it?
My System SpecsSystem Spec
31 Jan 2013   #3
jerms a320

Windoes 7 Pro 64 bit OEM
 
 

hi , thanks heaps,

it was via uplay (its the antethisis of steam - i only got the game with a gpu )
My System SpecsSystem Spec
.

31 Jan 2013   #4
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can you do a system restore to a point behind the upload date?
My System SpecsSystem Spec
31 Jan 2013   #5
jerms a320

Windoes 7 Pro 64 bit OEM
 
 

yeah thats the weird thing

I have restored the os to before the download and install!
My System SpecsSystem Spec
31 Jan 2013   #6
jerms a320

Windoes 7 Pro 64 bit OEM
 
 

I just try another restore , to an even earlier point ( but then i have to re install printer drivers )

thanks
My System SpecsSystem Spec
31 Jan 2013   #7
jerms a320

Windoes 7 Pro 64 bit OEM
 
 

Im back , it worked
My System SpecsSystem Spec
31 Jan 2013   #8
jerms a320

Windoes 7 Pro 64 bit OEM
 
 

Im heaps sorry , this time I chose a system restore point rather than just a system change before the install.


In the future Will I be able to restore without any chance of anything coming back (what im asking is will this restore point allways be safe and clean and in the condition it is now?)
My System SpecsSystem Spec
31 Jan 2013   #9
jerms a320

Windoes 7 Pro 64 bit OEM
 
 

also thanks so much for your help ,


giving free help is amazing and I really do respect you

thanks so much

Jeremy
My System SpecsSystem Spec
31 Jan 2013   #10
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by jerms a320 View Post
Im heaps sorry , this time I chose a system restore point rather than just a system change before the install.


In the future Will I be able to restore without any chance of anything coming back (what im asking is will this restore point allways be safe and clean and in the condition it is now?)
No problem. When your system is running clean create a restore point and that will do the job. What you might lso consider is creating a system backup with either the Winows built in system or preferably in my view, Macrium reflect. It is free and you can download from here. You need ideally a separate hard drive either internal or external. This is a real boon when you have a major problem, you can be back up and running in 15 mins with no worries. Well worth doing (IMHO)
You can download Macrium from here:
Macrium Reflect FREE Edition - Information and download

Incidently what Anti Virus program do you have installed and is it up to date? When you download a file do you save it to a folder on your hard drive? If so what do you do next , go straight to "Open" or "Run" in the case of software?
My System SpecsSystem Spec
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 Uplay AC3 download caused malware that Malwarebytes can't fix




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