Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Odd Windows Behavior After Hard Disk Diagnostic Test

03 Feb 2013   #1

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 
Odd Windows Behavior After Hard Disk Diagnostic Test

For some reason I decided to run a full Extended Scan of my Western Digital hard disks (4 years old) using WD Lifeguard Diagnostic Tool for Windows. The tests ran and the drives passed. (Feb 28)

On the next startup (unfortunately this was partially unattended, I just caught the tail end of it) it looked like chkdsk was running. Some notes I jotted down (not well):
  • "Deleting corrupt attribute record (128, " " )
  • "One of you disks needs to be checked for consistency"
  • "60 reparse records processed"
  • "deleting index entry sessionstore.js in index $ "
After that, over the next week, some strange behavior occurred:
  • I went to scan some documents and received an error regarding a "bad image" of specific Epson DLLs, and suggestion to reinstall the drivers. The kicker: the scanner worked. I reinstalled the drivers anyway - end of that problem.
  • My laser printer disappeared from Devices and Printer. The kicker: I could still print to it from any program. Then it just reappeared, still the default printer.
  • Certain programs (Firefox, Thunderbird) do not start, or take quite a while to start (spinning orb). A restart of Windows clears that up when it happens. Watching task manager processes while waiting for the programs to start I noticed 3 instances of Windows Media Player come up and go off, then the program opened.
  • Shut Down was delayed on random occasions - in some cases requiring a Hard-Off
  • All these symptoms are new and occurred after the test
I did due diligence:
  • Ran virus scans and anti-malware. All clean.
  • Ran System File Checker. All clean.
Then I ran a chkdsk C: /r .
Checkdisk found "2 unindexed files recovered" and fixed them.
Things seemed to have calmed down a bit after that. But not quite up to normal performance.

So what do y'all think? Have you seen anything like this before? Could a diagnostic test bork a Windows installation?

What other tests can I run to check the integrity of my installation?


My System SpecsSystem Spec
.

03 Feb 2013   #2

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
...On the next startup (unfortunately this was partially unattended, I just caught the tail end of it) it looked like chkdsk was running. Some notes I jotted down (not well):...
You should be able to see the info in event viewer
Check Disk (chkdsk) - Read Event Viewer Log

Pretty weird stuff you got going on - media player starting like that. It might take less time to put in a new drive and make a fresh OS build than to ferret out way this stuff is happening. But if you want to play with and learn from the situation that you have, Process Explorer might reveal what is launching media player.
My System SpecsSystem Spec
03 Feb 2013   #3
Microsoft MVP

 

We tend to forget that both HD diagnostics and Disk Check can make repairs that damage data, so a warning should always be made to back up data first.

It happens so rarely that I can't remember it before, but it can cause data loss affecting the OS.

Now to remember to append "Always back up your data and an image first."
My System SpecsSystem Spec
.


03 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I guess! Yikes, what a mess. I have an image that is a few weeks old, I guess I will restore that (heavy sigh).

Thanks to UsernameIssues I have a new symptom to report: Event viewer will not open. I get an error message: "One or more snap ins are not responding." Something about MMC. And now that is stuck in a cancel - message - cancel - message loop.

I'm logging off and goin' to bed. Thanks dudes!
My System SpecsSystem Spec
03 Feb 2013   #5
Microsoft MVP

 

If SFC /SCANNOW Command doesn't find anything to repair, then I'd try a Repair Install which may resolve it without needing to do the Clean Reinstall.
My System SpecsSystem Spec
04 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Thanks Greg. Actually I think I'm going to limp along for a few days until I can get to this. The system works, it's just the quirks. I have my OS isolated on it's own partition, programs on another so restoring the image should be very effective (and easier). I just need time to deal with computer stuff, which is at a premium right now.

My wacky decision making is also due to the fact that I am finishing up a new rig which I plan to switch out with this one. So once that is done and I'm sure all the data is copied or archived I think I might just clean install anyway. Four years is about good for that.

Question for you while I got you: I have a disk image of the original activated installation along with all my basic, needed programs (both partitions) from 2009. Do you think that restoring that would be just as good as a real clean install? None of the hardware has changed.
My System SpecsSystem Spec
04 Feb 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

And..... today the Event Viewer is working perfectly!

I think the old girl knows she is being replaced with a younger, prettier model and is just acting out!
My System SpecsSystem Spec
04 Feb 2013   #8
Microsoft MVP

 

Quote   Quote: Originally Posted by TVeblen View Post
Question for you while I got you: I have a disk image of the original activated installation along with all my basic, needed programs (both partitions) from 2009. Do you think that restoring that would be just as good as a real clean install? None of the hardware has changed.
Yes, the image would allow you to skip over the actual reinstall since it was already done but is no worse for any wear.

After imaging and any necessary Startup Repairs, I'd run all rounds of Important and Optional Updates after enabling Automatically deliver drivers via Windows Update (Step 3).

Then I'd run Puran Defrag Download boot time defrag with full Disk Check to make sure it's all set.
My System SpecsSystem Spec
04 Feb 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Sounds good. Will do.

A bonus: I have a post SP1 image too. That will save some time on updates!
My System SpecsSystem Spec
04 Feb 2013   #10
Microsoft MVP

 

That, and always use the latest Windows 7 installer with SP1 for repairs or reinstalls: Clean Reinstall
My System SpecsSystem Spec
Reply

 Odd Windows Behavior After Hard Disk Diagnostic Test




Thread Tools



Similar help and support threads for2: Odd Windows Behavior After Hard Disk Diagnostic Test
Thread Forum
Confused about installing Windows on my hard disk,hard disk problem Installation & Setup
Can't find drives on installing windows 7 & Hard Disk Test Failed Hardware & Devices
Need Disk Diagnostic Tool Hardware & Devices
Disk test for windows Performance & Maintenance
Re-Activate Windows Disk Diagnostic Pop-Up Message Hardware & Devices
Best (free) Hard Drive Diagnostic Tool for Windows 7 Software

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:22 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33