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Windows 7: Programs unrespond, keyboard acts up, random shut downs and blue scree

06 Feb 2013   #11
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Can you upload the Zip file again it seems something strange happened when you uploaded it the first time and it will not download.


My System SpecsSystem Spec
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06 Feb 2013   #12
em1992

Windows 7 Home Premium 64bit
 
 

Sorry, does this work?

em1992.zip


My System SpecsSystem Spec
06 Feb 2013   #13
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like its your hotspot shield drivers that are causing the problem:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 1, fffff8800141c250}

*** WARNING: Unable to verify timestamp for hssdrv6.sys
*** ERROR: Module load completed but symbols could not be loaded for hssdrv6.sys
Probably caused by : hssdrv6.sys ( hssdrv6+6250 )

Followup: MachineOwner
---------
You can check the website to see if there are up dates for the software as it seems that this particular driver is a known cause of BSODs:

Driver Reference Table - hssdrv6.sys

Check for updates here: http://hotspotshield.com/
My System SpecsSystem Spec
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06 Feb 2013   #14
em1992

Windows 7 Home Premium 64bit
 
 

Thank you! I'll either update it or remove it as I don't really use it much anyway.
My System SpecsSystem Spec
06 Feb 2013   #15
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Let us know if you have further problems after updating / removing it
My System SpecsSystem Spec
06 Feb 2013   #16
em1992

Windows 7 Home Premium 64bit
 
 

Will do, thank you for your help
My System SpecsSystem Spec
06 Feb 2013   #17
em1992

Windows 7 Home Premium 64bit
 
 

I encountered a BSOD.

STOP: 0x00000050 (0xFFFFF8A0022A6000, 0x0000000000000001, 0xFFFFF88004CC97CD, 0x0000000000000000)

igdkmd64.sys - ADDRESS FFFFF88004CC97CD base at FFFFF88004CB3000, DatesStamp 507f031d
My System SpecsSystem Spec
07 Feb 2013   #18
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It seems that its being caused by your Intel graphics card driver you can try updating it here:

Intel Download Center

But so you know a 0x50 stop can be cause by faulty ram aswell so in that light please run memtest86+ for atleast 8 passes:

RAM - Test with Memtest86+

Tip: run this over night it will tike a long time.
My System SpecsSystem Spec
07 Feb 2013   #19
alboyiscool

Windows Vista Home Premium x86
 
 

Quote   Quote: Originally Posted by Cranky69 View Post
What is the BSOD error?
It means Blue Screen Of Death and it looks like this:
My System SpecsSystem Spec
07 Feb 2013   #20
TwilightSparkle

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by alboyiscool View Post
Quote   Quote: Originally Posted by Cranky69 View Post
What is the BSOD error?
It means Blue Screen Of Death and it looks like this:
He knows what a BSOD is, he says "what is THE bsod error?" not "what is A bsod error?"
My System SpecsSystem Spec
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 Programs unrespond, keyboard acts up, random shut downs and blue scree




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