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Windows 7: Programs unrespond, keyboard acts up, random shut downs and blue scree


06 Feb 2013   #1

Windows 7 Home Premium 64bit
 
 
Programs unrespond, keyboard acts up, random shut downs and blue scree

I have had my HP Pavilion g6 Notebook PC (with Windows 7 Home Premium 64-bit Service Pack 1) for less than a year and I am encountering a ton of problems.
  • Whenever I go to open a program, it unresponds for a short while before I can continue to use it.
  • Sometimes my keyboard acts up, for e.g. if I were to press T whilst in an internet browser, it would open a new tab, as if I was pressing the CTRL button when I'm not.
  • Sometimes my laptop shuts down - sometimes there is a blue screen error message before, other times it just shuts down without one.

I have Trend Micro Tiatanium anti-virus protection and have done scans and nothing has showed up.

Does anyone have any ideas as to what is causing this and what I can do to fix it?

My System SpecsSystem Spec
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06 Feb 2013   #2

Windows 7 Home Premium 64bit
 
 

What is the BSOD error?
My System SpecsSystem Spec
06 Feb 2013   #3

Windows 7 Home Premium 64bit
 
 

Hi, I'm not sure as it's hardly on the screen for long before it shuts down.
My System SpecsSystem Spec
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06 Feb 2013   #4

Windows 7 Home Premium 64bit
 
 

Go here and untick "automatic restart" this way the BSOD will stay on the screen

Programs unrespond, keyboard acts up, random shut downs and blue scree-startup-recovery.jpg


My System SpecsSystem Spec
06 Feb 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Blue Screen of Death (BSOD) Posting Instructions if you could post this it would be helpful
My System SpecsSystem Spec
06 Feb 2013   #6

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Cranky69 View Post
Go here and untick "automatic restart" this way the BSOD will stay on the screen

Attachment 253978
Thank you. I will post details of the BSOD when it next happens.
My System SpecsSystem Spec
06 Feb 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please see post #5. You will not need to wait if you follow the instructions in the link from that post.
My System SpecsSystem Spec
06 Feb 2013   #8

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Dsprague View Post
Please see post #5. You will not need to wait if you follow the instructions in the link from that post.
Oh I'm sorry, I didn't see that post as my email just linked me directly to the other!

I've made the zip file, should I post it in this thread or in the Crashes and Debugging forum?
My System SpecsSystem Spec
06 Feb 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

here is fine
My System SpecsSystem Spec
06 Feb 2013   #10

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
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 Programs unrespond, keyboard acts up, random shut downs and blue scree




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