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Windows 7: X:\windows\system32\cmd.exe - What is this...???


06 Feb 2013   #1

Windows 7 64 bit
 
 
X:\windows\system32\cmd.exe - What is this...???

Hi,

You'll have to excuse any shortcomings I have with my computer literacy. The other day my laptop slowed to a crawl so my wife hard-booted it. When I restarted it, it brings up a screen that says:

Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.
If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, choose Start Windows Normally.
(here I have two choices)
Launch Startup Repair
Start Windows Normally

Choosing either selection takes me to the same command prompt screen (see attached pic).

From here I cannot type anything in the command prompt. I've tried pressing F8 at startup and selecting repair computer, but I always end up back at the command prompt after Windows tries to start.

Does anyone have any suggestions?

Thanks,
Jay



Attached Thumbnails
X:\windows\system32\cmd.exe - What is this...???-error.jpg  
My System SpecsSystem Spec
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06 Feb 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

X:/ is usually the media you are using to recover your OS. That is possibly not a command prompt but a message window. If you have the installation disk or thr recovery disk, boot from that, at the first screen hold down shift and press F10 for a command prompt. If you have not made a recovery disk, you can make one from any computer running the same version of Windows 7 sa you are using. If you are using home premium X64, ant computer running that OS can make a repair disk and be used on yours. Just go to control Panel, back up your computer, and select create system repair disk from the left column. You will need a CD. It appears from that message it cannot find the OS hard drive.
My System SpecsSystem Spec
07 Feb 2013   #3

Windows 7 64 bit
 
 

Thanks for the replay. OK, I created a repair disk. Things seem pretty buggered up. I can't get F10 to work from startup (it just takes me to the black "Window Error Recovery" screen). The only way I could access the disk is to press Esc at startup and F9 to access "boot device options" and select "Internal CD/DVD Rom Drive". I did this with the disk installed and it seemed as if something was happening, but then it brought up the windows 7 screen (blue with the little bird on it) and just froze there (mouse pointer worked but that's it). I left it for 4 hours, but nothing happened. So I tried booting again from the DVD, but nothing happens. It just takes me to the "Windows Error Recovery" screen again.
My System SpecsSystem Spec
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07 Feb 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

See if any of these help, but you have to boot from the CD not the hard drive.
System Repair Disc - Create
Startup Repair
System Recovery Options

EDIT: I was wrong about the shift + F10 on the recovery disk, it works on the installation disk. On the recovery disk click through to recovery options and you will have several optoions one of which is a command prompt, but it will work a little different from the disk. You will have different drive options. It can fix many startup problems, but cannot fix hardware problems.
My System SpecsSystem Spec
07 Feb 2013   #5

Windows 7 64 bit
 
 

Hi Essenbe,

When I use the repair disk I get the black screen that says "Windows is loading files...". Then I get the "System Recovery Options" box where you select your language and keyboard. Once I complete this I just get the windows background screen (see pic attached). It doesn't jump to the logon option where you can enter username/password as described in the link you provided. I can use the pointer, but there's nothing else there on screen. I've tried this twice now, the first time I left it for 4 hours, but nothing else happened.

I've also tried accessing the "Advanced Boot Options" and selecting "Repair Computer". Here I just end up at the message window that I attached in my first post.


Attached Thumbnails
X:\windows\system32\cmd.exe - What is this...???-windows7background.jpg  
My System SpecsSystem Spec
07 Feb 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Are you sure it is the same version of Windows you have now? are you runninh X64 and made the disk from an X68 computer? What you described is what you should get. The next screeen should be checking for windows installations and the n have options to get to the recovery options window.
If you are using the repair disk, option 2 in this tutoriak is what you should see. If you are using the recovery options built into you HP computer option 1 is what you should see.
System Recovery Options
My System SpecsSystem Spec
08 Feb 2013   #7

Windows 7 64 bit
 
 

I created the disk from my desktop which is 64-bit as well.

I can get to that first box (from the link you just posted) where you need to select language and keyboard. But when I click "Next", the box disappears and I'm left with just the background screen and nothing seems to progress any further. As I had mentioned previously I allowed it to sit for 4 hours, but still nothing. Any Ideas?
My System SpecsSystem Spec
08 Feb 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

The only ideas I have are that it was a bad burn or some issue with your DVD drive. I've never had one that won't boot. The same thing can be done with the installation disk. Try that if you have one. I believe it is the third screen that has 'repair my computer' in the bottom left corner. If you don't have the installation ISO file, you can download one here. This tutorial will tll you how to use the Windows 7 USB/DVD tool to create an installation disk to a DVD or a USB flash drive. Windows 7 USB/DVD Download Tool
Having the windows 7 iso file can also be useful later on too. The iso file is an image of the windows installation DVD and is a large download (about 3.5Gb I think) You may try that route. If you have a installation DVD use that to run the startup repair.

On your first post it appears that the recovery could not find a hard drive it was looking for. Do you have 2 hard drives. Can it be possible that your hard drive went out? If that is indeed the case, the disks won't be able to help. If it is just a startup problem they could very well help.
My System SpecsSystem Spec
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 X:\windows\system32\cmd.exe - What is this...???




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