You'll have to excuse any shortcomings I have with my computer literacy. The other day my laptop slowed to a crawl so my wife hard-booted it. When I restarted it, it brings up a screen that says:
Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.
If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem. If power was interrupted during startup, choose Start Windows Normally.
(here I have two choices)
Launch Startup Repair
Start Windows Normally
Choosing either selection takes me to the same command prompt screen (see attached pic).
From here I cannot type anything in the command prompt. I've tried pressing F8 at startup and selecting repair computer, but I always end up back at the command prompt after Windows tries to start.
Does anyone have any suggestions?