Windows 7: Change of size of data in folder - After issue

Dear Community,

I had to have remote access assistance regarding my Antivirus software.

I had them delete my back up files and then create a new folder.

I have noticed that my external hard drive has changed with data size. Would this possibly be the reason behind the change in how much data is left to use.

I am due to do a clean disk and install tomorrow as I have been really, really ill.

Thanks to everyone that has been patient.



I put the data on the current F: which has 626 GB Free.

Just a simple question

I am so sorry if I have caused anyone any hassle by posting this issue. I will close it if it is not related to the forum result.

Thank you for all the assistance that you have provided so far

Partition or Volume - Create New

Follow it for the black space in the disc management. It will create a new partition there.

Later if you want to keep only one volume in the disc, you may merge them.

Hello I tried following the computer management section of the link that you gave me. Which was handy and easy to follow.

I can not go to those options.

I understand what you are trying to do - splitting and then I can find out why there is a variance.

Hello M

OK, if you have any further issue, let us know

I will do. I am not too sure where my data went. Must have been my back up's - took one hour with the rep from Norton to fix my computer.

Software and me do not mix.

Melissa virus I think

Follow the forum posts, ask questions if needed, and read the instructions carefully .... everything will be easy shortly.

Still a bit confused about the lost space - but if I can not follow the instructions or it does not come up with the same options - then I am gathering that my computer or drive can not do it. The screen shots on the forum assist me greatly.