Windows installer has stopped working or setup.exe has stopped working


  1. Posts : 4
    windows 7 prof.32-bitx86
       #1

    Windows installer has stopped working or setup.exe has stopped working


    HI,
    I'VE INSTTALED WINDOWS 7 PROF.ON MY PC. I M TRYING TO INSTALL WINDOWS7ULTIMATE BY CLICKING ON SETUP.EXE AN ERROR MASSAGE APPEARED SAYING: [WINDOWS INSTALLER HAS STOPPED WORKING] THEN I TRIED TO INSTALL WINDOWS 8 ON MY PC.. BUT THE ERROR MASSAGE APPEARED SAYING SAME THING [WINDOWS INSTALLER HAS STOPPED WORKING] AND ALL OTHER SETUP IN THAT DRIVE ARE SAYING SAME THING.....DON'T KNOW WTTD.....HHHHHHHHHHHHHEEEEEEEEEEEEEEEELLLLLLLLLLLLLLPPPPPPPPPPP!
    I'M IN BIG TROUBLE NOTHING IS GOING TO INSTALL

    ERROR
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: setup.exe_Microsoft® Windows® Operating System
    Application Version: 6.2.9200.16384
    Application Timestamp: 5010a298
    Fault Module Name: setup.exe
    Fault Module Version: 6.2.9200.16384
    Fault Module Timestamp: 5010a298
    Exception Code: c0000096
    Exception Offset: 000020f4
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    E:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Lets start here:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    Regards,
    Golden
      My Computer


  3. Posts : 4
    windows 7 prof.32-bitx86
    Thread Starter
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85426
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {7820DFDD-F064-4807-A935-8764618425AB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: E:\Program Files\Opera\opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: E:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: E:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: E:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: E:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7820DFDD-F064-4807-A935-8764618425AB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85426</PID><PIDType>5</PIDType><SID>S-1-5-21-411065404-521727141-2775427716</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20100827000000.000000+000</Date></BIOS><HWID>E8BA3607018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7600.0000-0432013
    Installation ID: 016884994784933843047114556686146446544623466526642451
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Initial grace period
    Time remaining: 38160 minute(s) (26 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 2/16/2013 5:57:03 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAnJ8qkzal7qSgimSS+PB2KDoj/tcGFUbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC IntelR AWRDACPI
    FACP IntelR AWRDACPI
    HPET IntelR AWRDACPI
    MCFG IntelR AWRDACPI
    SSDT PmRef CpuPm
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    If you intend to stick with this installation, I would recommend activating it, and then performing all the Windows updates first.

    Regards,
    Golden
      My Computer


  5. Posts : 4
    windows 7 prof.32-bitx86
    Thread Starter
       #5

    i've all done as u said to me but problem is still there nothing changed......is there any other useful solution! HELP!!!!!!!!!!!
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Upload a new MGADIAG report since you have now activated this installation, and we'll take a look.
      My Computer


  7. Posts : 4
    windows 7 prof.32-bitx86
    Thread Starter
       #7

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-XQJDX-9FVH2-CMW7W
    Windows Product Key Hash: t0ZapSFArim5fiS4mCvJlmhdCsU=
    Windows Product ID: 00371-OEM-9202134-28310
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {7820DFDD-F064-4807-A935-8764618425AB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.120305-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: E:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7820DFDD-F064-4807-A935-8764618425AB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CMW7W</PKey><PID>00371-OEM-9202134-28310</PID><PIDType>8</PIDType><SID>S-1-5-21-411065404-521727141-2775427716</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20100827000000.000000+000</Date></BIOS><HWID>E8BA3607018400E8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: c1027486-8ae8-4633-9cf9-9658ed80504d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00184-021-328310-02-1033-7600.0000-0472013
    Installation ID: 009826427665831552709505983161712945998926858844715310
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CMW7W
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2/17/2013 7:09:24 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:17:2013 05:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAnJ8qkzal7qSgimSS+PB2KDoj/tcGFUbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC IntelR AWRDACPI
    FACP IntelR AWRDACPI
    HPET IntelR AWRDACPI
    MCFG IntelR AWRDACPI
    SSDT PmRef CpuPm
      My Computer


  8. Posts : 1
    Windows 7 Ultimate x64
       #8

    How to fix 'GfxUI has stopped Working'


    gvtaur said:
    HI,
    I'VE INSTTALED WINDOWS 7 PROF.ON MY PC. I M TRYING TO INSTALL WINDOWS7ULTIMATE BY CLICKING ON SETUP.EXE AN ERROR MASSAGE APPEARED SAYING: [WINDOWS INSTALLER HAS STOPPED WORKING] THEN I TRIED TO INSTALL WINDOWS 8 ON MY PC.. BUT THE ERROR MASSAGE APPEARED SAYING SAME THING [WINDOWS INSTALLER HAS STOPPED WORKING] AND ALL OTHER SETUP IN THAT DRIVE ARE SAYING SAME THING.....DON'T KNOW WTTD.....HHHHHHHHHHHHHEEEEEEEEEEEEEEEELLLLLLLLLLLLLLPPPPPPPPPPP!
    I'M IN BIG TROUBLE NOTHING IS GOING TO INSTALL

    ERROR
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: setup.exe_Microsoft® Windows® Operating System
    Application Version: 6.2.9200.16384
    Application Timestamp: 5010a298
    Fault Module Name: setup.exe
    Fault Module Version: 6.2.9200.16384
    Fault Module Timestamp: 5010a298
    Exception Code: c0000096
    Exception Offset: 000020f4
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    E:\Windows\system32\en-US\erofflps.txt
    Please watch this video on fixing this problem: https://www.youtube.com/watch?v=mbQoyqywq2k
      My Computer


 

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