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Windows 7: Bluetooth on laptop is gone

16 Feb 2013   #1
charlotteb

Windows 7
 
 
Bluetooth on laptop is gone

Can someone please help me. I do not know what my child did but I canot acces my bluetooth that comes standard with my windows! It is just gone! When I go to the settings and want to restore default it says "device unavailable". Please help me get this problem fixed asap.
The bluetooth gets used every day to send emails for my work.


My System SpecsSystem Spec
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16 Feb 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

It would help if you could provide some details about your computer/laptop?

System Info - See Your System Specs

Is there a bluetooth button above the keyboard? Check to see that it is on.

Regards,
Golden
My System SpecsSystem Spec
16 Feb 2013   #3
charlotteb

Windows 7
 
 

I am on the net with my blackberry phone. Its a Lenovo laptop. It has Windows7 instaled as the default and in that it has bluetooth automaticly installed. But now if I go and do my settings and try to say restore it doesn't want to. It is almost asif it is no longer there! When I try to send something it just doesn't want to work. I don't know what else to do
My System SpecsSystem Spec
.

16 Feb 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Check to see if there is a button to turn on bluetooth on the panel just above the keyboard. Or on the keyboard itself - like this:


Attached Images
Bluetooth on laptop is gone-capture.png 
My System SpecsSystem Spec
16 Feb 2013   #5
charlotteb

Windows 7
 
 

Ok, up pops a promtp box. Its Lenovo Wireless Device Settings. But here it says to me to first switch on the wireless device! Now what?
My System SpecsSystem Spec
16 Feb 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

FN+F5 should turn it on.

If you do that, does the bluetooth indicator light turn on?

What model Lenovo laptop is this?
My System SpecsSystem Spec
16 Feb 2013   #7
charlotteb

Windows 7
 
 

Nope, nothing turns on. I pressed it and it said first switch on the wireless device. Its a Lenovo G570.
My System SpecsSystem Spec
16 Feb 2013   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Is there a locking switch next to the 4 LED lights? Check to see that it hasn't been switched on.
My System SpecsSystem Spec
16 Feb 2013   #9
charlotteb

Windows 7
 
 

Oh, if I could KISS you I would!!! Thank you for helping me! You really answered my prayers!
My System SpecsSystem Spec
16 Feb 2013   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

So everything is working again?
My System SpecsSystem Spec
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 Bluetooth on laptop is gone




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