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Windows 7: Windows Seven strange start-up Problem

20 Feb 2013   #61
Garciamk4

Windows 7 Ultimate x64
 
 

Will do Greg i will make sure no externals are connected when irepair or reinstall Thanks again i will hold a bit in case something is found in the Speccy results Post #54


My System SpecsSystem Spec
.
20 Feb 2013   #62
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Just a few notes from reading your Speccy snapshot
User Variables
path:
%CommonProgramFiles%\Microsoft Shared\Windows Live

Machine Variables
Path:
C:\Program Files (x86)\AMD APP\bin\x86_64
C:\Program Files (x86)\AMD APP\bin\x86
%CommonProgramFiles%\Microsoft Shared\Windows Live
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
C:\Program Files\Intel\DMIX

Two things
... first having the Windows live path statement in the user variables overrides the machine variable. This isn't causing any immediate issues, but might down the road if MS changes WL path.
... second, I see no references to SysWOW64 or Program Files. This might not be important becasue I've seen references to machines without it. It just caught my attention.
Most of this is junk that steals processing when active. The CCleanerSkipUACOpen task circumvents UAC when you launch it, so that can stay.
I always update manually so I know what goes on my system. All updater tasks EXCEPT AntiVirus can be safely removed from msconfig->startup tab and Task Scheduler if not cleared after you modify the startup tab.

OpenCandy is comsidered unwanted software that usually gets on your system as a toolbar add-on when you install a wanted piece of software. ESET Online scanner or Malwarebytes normally takes care of removing it.

SmartDefrag sounds as though it is part of Adv SysCare

AWC - don't know, but a quick Google makes it out to be part of Adv SysCare
Scheduler
2/20/2013 1:15 PM;: Scheduled Update for Ask Toolbar
2/20/2013 1:19 PM;: OpenCandyHelper
2/20/2013 1:40 PM;: GoogleUpdateTaskMachineUA
2/20/2013 1:54 PM;: Adobe Flash Player Updater
2/21/2013 8:40 AM;: GoogleUpdateTaskMachineCore
2/27/2013 6:47 AM;: RealUpgradeScheduledTaskS-1-5-21-3717573752-3641179098-1415789313-1001
AWC Startup
CCleanerSkipUACOpen
CandyHelper
RunRealUpgradeLogonTaskS-1-5-21-3717573752-3641179098-1415789313-1001
SmartDefragUpdate
SmartDefrag_Startup
Part of Adv SysCare, should go away when you uninstall AdvSysCare
datamngrui.exe
Process ID: 2024
User: grciamk3Domain: TECHPC
Path: C:\Program Files (x86)\Settings Alerter\Datamngr\datamngrUI.exe
Memory Usage: 9.34 MB
Peak Memory Usage: 11 MB
Uninstall DAEMON Tools
dtshellhlp.exe
Process ID: 3232
User: grciamk3Domain: TECHPC
Path: C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
Memory Usage: 23 MB
Peak Memory Usage: 23 MB
Uninstall MagicDisc and if a similar utiltity is needed replace with ISOMagic:Download ISOMagic Free
7-Zip works too, just not as a reader - you have to open the ISO and extract the files
magicdisc.exe
Process ID: 3532
User: grciamk3
Domain: TECHPC
Path: C:\Program Files (x86)\MagicDisc\MagicDisc.exe
Memory Usage: 8.86 MB
Peak Memory Usage: 9.31 MB
Uninstall PerfectDisk Pro - another unecessary Tune-up utility. A quick search tells me you might have paid for this one. Still, the windows defrag does it's job better than it's predecessors and the Piriform Defraggler is free and unobstruisive to a system.
pdagent.exe
Process ID: 1716User: SYSTEM
Domain: NT AUTHORITY
Path: C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
Memory Usage: 16 MB
Peak Memory Usage: 18 MB

pdagents1.exe
Process ID: 2884
User: grciamk3
Domain: TECHPC
Path: C:\Program Files\Raxco\PerfectDisk\PDAgentS1.exe
Memory Usage: 5.46 MB
Peak Memory Usage: 5.74 MB
Tango media player or Tango virus? I don't know - a quick search tells me that if it is a virus, ESET removes it. Run a full scan and search archives.
Free Online Virus Scanner | ESET
tango.exe
Process ID: 168
0User: grciamk3
Domain: TECHPCP
ath: C:\Program Files (x86)\Tango\Tango.exe
Memory Usage: 40 MB
Peak Memory Usage: 41 MB

Please don't wait on me - finish the trouble shooting tutorial and many things I might suggest will already have been completed.

When you're finished with that, then folow the next path.

The Speccy snapshot showed a few things - not too bad, just a bunch of utilities that lots of people think will help.

The only real concerning items are AdvSysCare (which you said you would or will remove) and DEAMON tools (known to cause BSODs).
My System SpecsSystem Spec
20 Feb 2013   #63
gregrocker

 

Very thorough analysis, Bill. What I also spotted is Google Toobar which is spyware and should be uninstalled. Use only the stable search box built into your browser. Of course anything Google is spyware but the toolbar is worst. You need no 3rd party toolbars or search services which are always spyware.

Run SUPERAntiSpyware.com - Downloads to dig into registry to rid these spywares, declining Trial during install, then turn it off from starting with Windows in Preferences and msconfig.

Establishing a Clean Boot is paramount, also in Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
.

20 Feb 2013   #64
Garciamk4

Windows 7 Ultimate x64
 
 

Ok now that was allot of information,Im really glad you took the time to run all that by me and it is greatly apreciated, i will uninstall the programs as you suggested
My System SpecsSystem Spec
20 Feb 2013   #65
Garciamk4

Windows 7 Ultimate x64
 
 

Will do Greg Does the free edition do as good of a job as the payware version or would you recommend the payware version?

Never mind just read the description downloading it now
My System SpecsSystem Spec
20 Feb 2013   #66
Garciamk4

Windows 7 Ultimate x64
 
 

Wow that most definitely found alot of threats

Windows Seven strange start-up Problem-12.jpg

Windows Seven strange start-up Problem-15.jpg


My System SpecsSystem Spec
20 Feb 2013   #67
Garciamk4

Windows 7 Ultimate x64
 
 

Ok Update, Sorry it took me a while to post back I think the Super Anti Spyware may have fixed the issue I have rebooted a couple of times no black screen. I also ran a Critical Scan Using the Super Anti Spyware and the results where good. Although i no longer see Google Chrome I will perform a few more reeboots and post back little later tonight
My System SpecsSystem Spec
20 Feb 2013   #68
gregrocker

 

I'd use MSE for AV, Malwarebytes on demand for scanning semi-regularly, ditto SAS. Only allow MSE into msconfig>Startups and >Services after Hiding All MS Services. Exceptions are gadgets/stickies, a sync service like Skydrive, anything else that you can't do without starting with Windows because you need it open and running at startup.
My System SpecsSystem Spec
20 Feb 2013   #69
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

@Gar: The majority of the threats are just tracking cookies that don't cause harm. They just keep track of you on the net, mostly for targeted advertising.

I can't tell if you processed the threats (quarantine/remove) from you screen shot. It sounds as though you did though when you posted that you think the issue is resolved.

Uninstall Google Toolbar if superAntiSpyware didn't already remove it.

Do you use Chrome as your browser or was it installed along with something you menat to install. You really need to pay attention (not just you, everyone) when installing stuff. Too many installs include cling-on applications, utilties or browser add-ons, that you really don't want or need on your system.

When you're done house keeping on your machine - publish a new Speccy.



@Greg:
Thanks - yeah, I saw the Google toolbar, but I guess my eyes hurt at that point - thanks for picking up the slack.

I was aslo going to suggest the clean boot, but that is already in the trouble shooting tutorial.

Quote   Quote: Originally Posted by gregrocker View Post
Very thorough analysis, Bill. What I also spotted is Google Toobar which is spyware and should be uninstalled. Use only the stable search box built into your browser. Of course anything Google is spyware but the toolbar is worst. You need no 3rd party toolbars or search services which are always spyware.

Run SUPERAntiSpyware.com - Downloads to dig into registry to rid these spywares, declining Trial during install, then turn it off from starting with Windows in Preferences and msconfig.

Establishing a Clean Boot is paramount, also in Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
20 Feb 2013   #70
Garciamk4

Windows 7 Ultimate x64
 
 

Don't recall if chrome was installed with another program but most definitely the Spyware scan removed it when I asked to to repair the issues. Windows started just fine a couple of times but unfortunately just ran into the black screen once again. I'm now just running the program again through safe mode found Trojan horse (Reset DB) not sure what that means looks like I may try installing windows using the upgrade method to prevent loosing other programs if that doesn't work guess I may have to re-install

Ha yet another Trojan was found during safe mode scan svchost.exe
My System SpecsSystem Spec
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