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#1
laptop wont start
first i dont know much about computers so please forgive me for the ignorance. i have an acer aspire 5335 laptop and several times i have had to do a factory reset and therefore losing all info i have, please someone tell me you can help me find a solution. i feel it has something to do with the windows 7 updates. it will work fine one day then the next time i turn on i get the acer logo screen then the windows boot up screen and after that a black screen. if i try to restore to a previous point it never works. i do a startup repair and it will work maybe a few times then its a hit or miss if it works then it just stops working completely. i did the rent to own thing so i do not have any of the dvds that would come with a laptop. once again it was working fine 2 days ago and today it started doing all this again. i would really like to find a solution that would not require me to lose everything on computer. any solutions.