Windows will not boot or restore after motherboard upgrade

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  1. Posts : 7
    Win 7 Home Premium
       #1

    Windows will not boot or restore after motherboard upgrade


    I can not get Windows to boot after a motherboard replacement (Intel -> new AMD). None of the System Restore, startup repair options or anything works. Safe mode boot results in blue screen just like normal mode. I dont have the system disks or a recovery disk, so no product keys. So what I can see I need two key things. 1. recover my product key, 2. Download a copy of Win 7 to reinstall from. Any help appreciated. Thanks
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Welcome,

    If its a custom build as per your system specs, then it would have had a retail Windows 7 installation, and of course a product key. How did you originally install Windows 7 to this PC?

    Regards,
    Golden
      My Computer


  3. Posts : 7
    Win 7 Home Premium
    Thread Starter
       #3

    Was originally an XP machine at retail, then installed Win 7 at a much later date with a purchased copy. Does this matter?
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    No, thats fine.

    The product key should be on the COA sticker on the Windows 7 DVD packaging. Do you still have that?
      My Computer


  5. Posts : 7
    Win 7 Home Premium
    Thread Starter
       #5

    No I dont have the packaging, sorry. Thats ok though as I have recovered the product key now using ProduKey. Just need to access/download a copy of Win 7 Home Premium N,... or is there something else I should be doing?
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    MarkyMarkOz said:
    Thats ok though as I have recovered the product key now using ProduKey.
    Oh, I thought your system blue screen in both Normal and Safe boot? How did you run ProduKey?
      My Computer


  7. Posts : 7
    Win 7 Home Premium
    Thread Starter
       #7

    I ran Produkey from the command prompt option in System Repair. Installed it on the temp 'X:' drive and then sleceted the option in Produkey to scan all drives attached to machine. It showed then both the Office and Win7 Product Keys on the C: drive installations.
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Follow the steps described here to download an installer ISO, and install Windows 7.

    Clean Reinstall - Factory OEM Windows 7

    Activate it using the product key, and then follow these steps so we can check that it all worked OK:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  9. Posts : 7
    Win 7 Home Premium
    Thread Starter
       #9

    Thanks!
      My Computer


  10. Posts : 7
    Win 7 Home Premium
    Thread Starter
       #10

    Update - I have installed a new copy of Win7, but have not been able to activate it as I used a 'standard' Win7 Home Premium edition iso and the product key i own is for Home Premium N. I tried using the binpatch utility but no luck there as it had no option for a Home premium N patch, only 'standard' edition Home Premium.
      My Computer


 
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