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Windows 7: Windows will not boot or restore after motherboard upgrade

25 Feb 2013   #1
MarkyMarkOz

Win 7 Home Premium
 
 
Windows will not boot or restore after motherboard upgrade

I can not get Windows to boot after a motherboard replacement (Intel -> new AMD). None of the System Restore, startup repair options or anything works. Safe mode boot results in blue screen just like normal mode. I dont have the system disks or a recovery disk, so no product keys. So what I can see I need two key things. 1. recover my product key, 2. Download a copy of Win 7 to reinstall from. Any help appreciated. Thanks


My System SpecsSystem Spec
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25 Feb 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Welcome,

If its a custom build as per your system specs, then it would have had a retail Windows 7 installation, and of course a product key. How did you originally install Windows 7 to this PC?

Regards,
Golden
My System SpecsSystem Spec
25 Feb 2013   #3
MarkyMarkOz

Win 7 Home Premium
 
 

Was originally an XP machine at retail, then installed Win 7 at a much later date with a purchased copy. Does this matter?
My System SpecsSystem Spec
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25 Feb 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

No, thats fine.

The product key should be on the COA sticker on the Windows 7 DVD packaging. Do you still have that?
My System SpecsSystem Spec
25 Feb 2013   #5
MarkyMarkOz

Win 7 Home Premium
 
 

No I dont have the packaging, sorry. Thats ok though as I have recovered the product key now using ProduKey. Just need to access/download a copy of Win 7 Home Premium N,... or is there something else I should be doing?
My System SpecsSystem Spec
25 Feb 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by MarkyMarkOz View Post
Thats ok though as I have recovered the product key now using ProduKey.
Oh, I thought your system blue screen in both Normal and Safe boot? How did you run ProduKey?
My System SpecsSystem Spec
25 Feb 2013   #7
MarkyMarkOz

Win 7 Home Premium
 
 

I ran Produkey from the command prompt option in System Repair. Installed it on the temp 'X:' drive and then sleceted the option in Produkey to scan all drives attached to machine. It showed then both the Office and Win7 Product Keys on the C: drive installations.
My System SpecsSystem Spec
25 Feb 2013   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Follow the steps described here to download an installer ISO, and install Windows 7.

Clean Reinstall - Factory OEM Windows 7

Activate it using the product key, and then follow these steps so we can check that it all worked OK:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
25 Feb 2013   #9
MarkyMarkOz

Win 7 Home Premium
 
 

Thanks!
My System SpecsSystem Spec
26 Feb 2013   #10
MarkyMarkOz

Win 7 Home Premium
 
 

Update - I have installed a new copy of Win7, but have not been able to activate it as I used a 'standard' Win7 Home Premium edition iso and the product key i own is for Home Premium N. I tried using the binpatch utility but no luck there as it had no option for a Home premium N patch, only 'standard' edition Home Premium.
My System SpecsSystem Spec
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 Windows will not boot or restore after motherboard upgrade




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