New
#1
User Account acting weird.
Greetings all.
My Dad's (passed away late Jan 2013 at 76yrs) laptop was returned to us from Hawaii after his death. I turned it on last nite and encountered a strange thing. There are two user accounts instead of the usual one of Dad's that I always helped him with. The new account is okay with no password but with admin right... Dad's account did not accept the original password I gave him, so I asked my sisters (we were having a family meeting about our Dad's businesses) if Dad had changed his password prior his business trip to Hawaii and they said "yeah." But the password they gave me was also wrong.
So I logged out of Dad's account and logged in using the new admin account and from there removed whatever Dad's user account's password is. Logged out and logging back in to Dad's account and it opened but everything I/we used to see on his desktop is not there anymore. Not even the content of his email client that we needed most. Now the strange thing happened when I restarted the laptop. when I clicked Dad's user account it prompted me for a password again, ALTHOUGH I'VE JUST REMOVED IT. "HOW CAN THIS BE?"
And strangely though, the new admin account has almost all of Dad's user account's content. My guess here is that, a backup was made and restored into this new admin user account but not what we will need above all others... email client content. I opened a folder on the desktop "backup" and it contains only WindowsMail and nothing else.
I would say that someone had an expert IT mess-up this laptop in a way that we will not be able to recover Dad's past emails in MS Outlook 2007.
Please note that I have also tried running "system restore" to a date prior Dad's departure to Hawaii and the result was not even close to the lowest satisfactory level of a human being. The only thing that it (system restore) did was displaying Dad's user account as the only active account and that is it.
Any assistance and tips and counselling advice will be greatly praised.
Thank you all and God Bless,
Zeamann.