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Windows 7: Win 7 64bit wake up problem

04 Mar 2013   #1
JEFFREY BARISH

windows 7 pro
 
 
Win 7 64bit wake up problem

Just built a new custom with the following
intel dz77ga-70k
p-i7 3.4
16g ram
amd radeon 7770 vid card
2-1tb western dig black drive
550w pc cooling and power supply
windows 7 64bit
microsoft 5000 usb keyboard and mouse
here is the problem no matter what the settings are this computer will not wake up i have to shut it and restart. I have all the updates and the new bios.this is the first 64 bit machine none of the other computers in my office have this problem ( i build them all )
does anyone have any ideas i dont want to just put never sleep on the power plan!


My System SpecsSystem Spec
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04 Mar 2013   #2
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

Have you checked that your BIOS/EFI settings are set to allow wake up from USB devices?
My System SpecsSystem Spec
05 Mar 2013   #3
JEFFREY BARISH

windows 7 pro
 
 
7 64bit wake up

I think but i will check tonoght i have left it on my work bench. I test them for a week or so before i bring them into the office and put them online. Thanks i will get back to you tomorrow
motthaven
My System SpecsSystem Spec
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06 Mar 2013   #4
JEFFREY BARISH

windows 7 pro
 
 

Good morning well I checked the bios and I did have allow usb to wake even had wake on lan on. The pc still will not wake up and tried every update every bios setting. I have a new monitor on the way that will plug into the HDMI on the board and I will take out the vid card. Maybe the driver that I downloaded (64bit ) just causing the problems. If you have any other things for me to check that would be great!
Have a Great Day
My System SpecsSystem Spec
06 Mar 2013   #5
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

On my PC, when it is asleep I can press the Power switch (momentarily) and it will wake up.

I take it that yours behaves differently?
My System SpecsSystem Spec
07 Mar 2013   #6
JEFFREY BARISH

windows 7 pro
 
 

Well here is the skinny! Last night when I got home ups had dropped off a new Samsung LED monitor that I had ordered 3 weeks ago. After the install found drivers for 64 bit win 7 and added them to system. The good news is
it woke up with no problem. So it seems that my Viewsonic lcd monitor I use when I am building a new machine
was the problem. Even though I downloaded driver for win 7 64 I guess they did not work! And by the way when I
pushed the power button like you said it would just re boot.
Thank you for your help and I hope other people reading this check the monitor they are using.
Motthaven
My System SpecsSystem Spec
07 Mar 2013   #7
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 
Weird

Quote   Quote: Originally Posted by JEFFREY BARISH View Post
So it seems that my Viewsonic lcd monitor I use when I am building a new machine
was the problem. Even though I downloaded driver for win 7 64 I guess they did not work! And by the way when I
pushed the power button like you said it would just re boot.
Thank you for your help and I hope other people reading this check the monitor they are using.
Motthaven
Good to hear that your problem is solved (I'm sorry that I wasn't able to provide you with any useful help).
If you think it is fixed, you should mark the thread as "Solved".

I would never have guessed that the monitor/video driver was responsible.

I find it fascinating how so called standardised PC components/software, behave differently on different PCs.

I must admit that I was surprised that my PC wakes up from Sleep, if I push the power switch momentarily.
When it's running, pushing the power switch starts the Shutdown procedure (as per my Power Options setting).
My System SpecsSystem Spec
11 Mar 2013   #8
JEFFREY BARISH

windows 7 pro
 
 

I wish I could see how to mark this solved I only see " mark this unsolved " button on the screen.
if you could give me a hint I would like to do it!
motthaven
My System SpecsSystem Spec
11 Mar 2013   #9
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 
It's been done

Quote   Quote: Originally Posted by JEFFREY BARISH View Post
I wish I could see how to mark this solved I only see " mark this unsolved " button on the screen.
if you could give me a hint I would like to do it!
motthaven
You must have done it without realising or maybe one of the Admins dropped by and did it for you.

In the forum thread list, you can see that this thread has a green tick mark (indicating it has been solved).
There is also a green tick at the top of this page.
Win 7 64bit wake up problem-solved-02.png


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 Win 7 64bit wake up problem




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