Many programs refuse to run with APPRCRASH/wininet.dll errors.

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  1. Posts : 13
    Windows 7 Ultimate 64-bit
       #1

    Many programs refuse to run with APPRCRASH/wininet.dll errors.


    Recently my computer had a blue screen of death. When it restarted, a variety of programs failed to boot properly, merely giving a "has stopped working" error when they attempt to load. The contents of these error messages are similar; here's one:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 11.0.2.25
    Application Timestamp: 5122bf96
    Fault Module Name: WININET.dll
    Fault Module Version: 10.0.9200.16521
    Fault Module Timestamp: 51207800
    Exception Code: c0000005
    Exception Offset: 00142147
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    My web browsers either don't work or crash if I try to download any files. Does anyone have an idea what's going on with my computer?
      My Computer


  2. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Hi Beo and welcome to the Forum.
    First off if you Google this error you will see"cures" by downloading third party Registry type cleaners. Resist the temptaion to go down this road, it will likely cause more probelms than you have now.
    First off have look and see if you have a system restore point to a day before this first happened. If so do a System Restore.
      My Computer


  3. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    I had to boot into HP's system recovery mode to do a system restore, and I was able to restore to before this started; it didn't solve the problem. Startup repair found no problem either.
      My Computer


  4. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    Are you say if you Type System restore into the search box that appears when you click the Windows button you cannot do a system restore there?
    Also have you an up to daye A/V tool installed? If so run a scan and then download and runthe free version of Malwarebytes>
      My Computer


  5. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    If I run a System Restore from within Windows, it starts properly and goes to the blue, system restoring screen, but at some point it fails before it actually restores and my laptop tries to boot into repair mode. I have Microsoft Security Essentials and it's up to date and hasn't found any problems. I ran a scan with Spybot S&D and it didn't seem to turn up any problems either. I'll run a scan with Malwarebytes. I'll need to download it on another computer: Chrome crashes when I try to download a file, and Firefox and IE 10 don't run at all--they just give the "has stopped working" error, and Firefox has the Mozilla crash report tool pop up too.
      My Computer


  6. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    I see you are running Win 7 Ultimate. Did you laptop come pre installed with this?
      My Computer


  7. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #7

    No, it came with home premium and I upgraded it to ultimate when I first got it.
      My Computer


  8. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #8

    Beo1 said:
    No, it came with home premium and I upgraded it to ultimate when I first got it.
    Where did you get your copy of Ultimate?
      My Computer


  9. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #9

    Through my university; I got a disc and a license key and used the key to upgrade.
      My Computer


  10. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #10

    Well I'm a bit lost I have to say. It seems iTunes is the problem and i have no experience of using that. If you go to Control panel, Programs, do you get the option to repair iTunes?
      My Computer


 
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