User data dissappeared due to monitor change.


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    User data dissappeared due to monitor change.


    Hello for everyone!

    Recently I used an LCD television, connected via HDMI, and I bought a new full HD monitor connecter via D-SUB interface.

    After I connected my new monitor, my desktop icons halved, and a lot of application reseted to default. So I cannot view my saved mails with Windows Live, and in my user directory I can see an another desktop folder, which contains my original Desktop files.

    Every game lost its memory, I cannot load achievements, etc....

    Can someone help me, how can I restore my profile?

    Thank you in advance!
      My Computer


  2. Posts : 489
    Windows 7 Professional (x64/SP1) /Linux Mint 16
       #2

    Hi there, welcome to the forums

    Am sorry to hear that you have this problem, especially because I have never even heard of it, did a BSOD occur? A memory issue? Maybe am barking up the wrong tree, but its quite odd.

    A simple question, have you tried a system restore?

    It may restore you saved games and what not, it wont affect your user files as in your 'documents' and 'pictures' library. So if you can restore your system files as in saved games. Maybe you could just copy your other files back over.
      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I have not created system restore point, so I cannot restore settings, I dont know what happened.
      My Computer


  4. Posts : 489
    Windows 7 Professional (x64/SP1) /Linux Mint 16
       #4

    Can you locate all the files that have played up? (Gone missing or don't register on applications)

    I would back all them up. Copy your files into a folder, and create a new user account and copy them over to there and leave the other one until you have restored your files.
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Ok, thank you very much! It seem like the files are not deleted, but somehow the Windows looks my files as a files of a previous profile, and my current profile my apps cant use them. I can open/copy them with Windows Explorer. I have never experienced these kind of things before.
      My Computer


  6. Posts : 489
    Windows 7 Professional (x64/SP1) /Linux Mint 16
       #6

    You can relink them to your current account if you want to, but I still suggest creating a new user account, copying the files over and copying the program saves over from there location, e.g. appdata or my documents.

    Good to hear that they're there. :)
      My Computer


 

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