Windows 7 Ultimate 64 Bit Acer aspire 5733 Plugged IN but no charge


  1. Posts : 36
    Windows 7 Ultimate, 64-bit
       #1

    Windows 7 Ultimate 64 Bit Acer aspire 5733 Plugged IN but no charge


    Hello all this is my first post on these forums, and hope you guys can help.

    My cousins laptop had some issues with the os, so I installed windows 7 ultimate 64-Bit, but the issue is when I plug it in it will not charge, the battery LED says it is but the battery icon says it isn't.
    Or sometimes it says its plugged in (The icon) for only a while then it says its unplugged, once I re plug it it will back to say its charging and then so on.
    It actually says its charging and have done the power button hold, the Microsoft ACAPI thing in the Device Manager and nothing works. I have no clue what this is and if there is something that could help.
    Thanks for the help and If you need more details feel free to ask.
      My Computer


  2. Posts : 3,724
    Windows 10x64 Build 1709
       #2

    Welcome to the forums!

    This will check your battery life. How old is this laptop? Power Efficiency Diagnostics Report

    Does the battery charge at all? I mean , even if it says it isn't does it take and keep a charge?
      My Computer


  3. Posts : 36
    Windows 7 Ultimate, 64-bit
    Thread Starter
       #3

    Thanks for your reply! Ok got the report, and it says its not plugged in but it is. And its nothing to do with cable connections because it will recognize the cable being plugged in for about 3 minutes.
    Oh and the computer is 2 years old I think.
    Also how shall I upload the Energy results, the forum wont let me upload the HTML file.
      My Computer


 

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