Considering an Extreme Res Monitor to improve remote desktop support


  1. Posts : 173
    Windows 7 (XP, by Virtualization)
       #1

    Considering an Extreme Res Monitor to improve remote desktop support


    Hi Everyone,

    I am currently providing remote support using TightVNC to a variety of locations. Increasingly I am noticing that the support that I am providing is to individuals with multiple monitor configurations. In almost all cases where more than one monitor is involved I find myself having to do a lot of scrolling inside the TightVNC program window (and TightVNC is not dissimilar to other remote support programs, such as RealVNC and TeamViewer in this regard).

    I am considering purchasing an Extreme Definition monitor in the hopes of eliminating the program scrolling that I am experiencing. My first choice is the Dell UltraSharp U2713HM - LED monitor - 27". This specific monitor has a maximum resolution of 2560 x 1440.

    I would not like to spend a significant sum of money on an extreme definition monitor only to find that it doesn't solve my specific challenge. For example the remote session may be too hard to read on the screen due to text being very small.

    If anybody has any experience with this kind of monitor, and specifically with providing remote support whilst using one of these can you please share.

    All comments & opinions are welcome.

    Kind Regards,

    Davo
      My Computer


  2. Posts : 5,642
    Windows 10 Pro (x64)
       #2

    Would it solve your issue? Might if the dual monitors you are viewing over VNC are not wider then 2560px. You would need dual monitors yourself to fully solve the issue of scrolling. As for the text size...well that will depend on your eye sight and your personal preferences. But yes, the text will be smaller is most cases.

    * Is using an Dell UltraSharp U3011, 2560x1600.
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3

    If the text is too small, change the DPI. I always run with 150% DPI.
      My Computer


  4. Posts : 173
    Windows 7 (XP, by Virtualization)
    Thread Starter
       #4

    Thanks for your input.
      My Computer


  5. Posts : 2,973
    Windows 7 Professional 64bit SP1
       #5

    Most of the people I know that do that kind of work have at least two monitors. You can get a good 23" 1080p LED backlit IPS panel monitor for about $200. I would order two of these and be done with it. Dell Ultrasharp 23" Monitor

    Excellent panels, and even better stands!
      My Computer


  6. Posts : 4,049
    W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
       #6

    Mr Davo said:
    I am considering purchasing an Extreme Definition monitor in the hopes of eliminating the program scrolling that I am experiencing. My first choice is the Dell UltraSharp U2713HM - LED monitor - 27". This specific monitor has a maximum resolution of 2560 x 1440.
    My friend has a 27" Dell (2560X1440).
    I'm not sure what the model number is.
    It seems to be a nice unit.
      My Computer


 

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