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Windows 7: Memory issue continues after factory reset.

26 Mar 2013   #1
kapaxiana

windows 7 Home premium 64-bit
 
 
Memory issue continues after factory reset.

I am not an expert so bare with me.

My C drive was always full even after I moved all my pictures, movies, music to the D drive. I could not find why the drive was not creating space so I decided to reset to factory settings to give it a fresh start.

I reset to factory setting using the F8 key before the start up screen as I have no disk. Windows confirmed that all my files would be deleted etc and the laptop would go back to how I bought it.

So I have turned it on, have not downloaded anything and it shows:
OS(C: )33.0GB free of 58.5GB and Local disk(D: ) 97.8GB free of 164GB. Am I correct to think that this is not right?
Please help.

TIA


My System SpecsSystem Spec
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26 Mar 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Post screenshot of disk management with all fields visible. OS 58.5-33.0=24.5GB used for win7 is quite normal. What is D.... did you create and fill it, or was it created by "restore to factory settings"? Just a look on D and check if there are files you made yourself
My System SpecsSystem Spec
26 Mar 2013   #3
kapaxiana

windows 7 Home premium 64-bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Post screenshot of disk management with all fields visible. OS 58.5-33.0=24.5GB used for win7 is quite normal. What is D.... did you create and fill it, or was it created by "restore to factory settings"? Just a look on D and check if there are files you made yourself

I looked into the D: drive and there were still photos and some other things that I deleted so that has freed up some space.
I 'think' the D drive was empty to start with but I am not sure, I have attached the screen shot (hope I did it right), are you able to tell if there is anything related to windows or if I can erase everything.
I want to get rid of cache and any files that are not absolutely needed for a fresh start.

Thanks for your help.


Attached Thumbnails
Memory issue continues after factory reset.-11.png  
My System SpecsSystem Spec
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26 Mar 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Did the recovery process recreate D so no old files are there anymore?

Or do you want a real fresh start... let's say install win7 out of the box.... without any bloatware?
My System SpecsSystem Spec
26 Mar 2013   #5
kapaxiana

windows 7 Home premium 64-bit
 
 

It looks like to me that the recovery just re-created disk D with everything that was there before.
I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

I haven't got a windows disc as it didnt come with the laptop when i bought it.
My System SpecsSystem Spec
26 Mar 2013   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

The recovery partition is 9GB and only about 5GB filled. It can install win7 and laptop specific drivers. 5GB is very small. I can't imagine it filles D drive with lots of stuff!! I think it didn't touch D at all!
My System SpecsSystem Spec
26 Mar 2013   #7
kapaxiana

windows 7 Home premium 64-bit
 
 

i think you are right, i don't understand how it would restore to factory settings but leave drive D as it was... any advice on what to do?
My System SpecsSystem Spec
26 Mar 2013   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by kapaxiana View Post
It looks like to me that the recovery just re-created disk D with everything that was there before.
I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

I haven't got a windows disc as it didnt come with the laptop when i bought it.
So you have backupped all you want to keep? Not in root of external I hope... easy to find?
windows 7 Home premium 64-bit -english I assume?
You have a valid product key? See COA sticker on back of laptop. Maybe under battery or battery slot.

Windows 7 Home Premium SP1 ISO
English x64: X17-58997.iso
My System SpecsSystem Spec
26 Mar 2013   #9
kapaxiana

windows 7 Home premium 64-bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by kapaxiana View Post
It looks like to me that the recovery just re-created disk D with everything that was there before.
I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

I haven't got a windows disc as it didnt come with the laptop when i bought it.
So you have backupped all you want to keep? Not in root of external I hope... easy to find?
windows 7 Home premium 64-bit -english I assume?
You have a valid product key? See COA sticker on back of laptop. Maybe under battery or battery slot.

Windows 7 Home Premium SP1 ISO
English x64: X17-58997.iso
Yes definitely everything I need is safe, I didnt do a windows back up just tranfered all I needed like photos and docs to an external hard drive, I don't need anything that is on the laptop except windows :-) . There is a sticker on the back of the laptop with a bar code but the numbers have faded I cannot read them. The only thing that is clear is the service tag.
My System SpecsSystem Spec
26 Mar 2013   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by kapaxiana View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by kapaxiana View Post
It looks like to me that the recovery just re-created disk D with everything that was there before.
I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

I haven't got a windows disc as it didnt come with the laptop when i bought it.
So you have backupped all you want to keep? Not in root of external I hope... easy to find?
windows 7 Home premium 64-bit -english I assume?
You have a valid product key? See COA sticker on back of laptop. Maybe under battery or battery slot.

Windows 7 Home Premium SP1 ISO
English x64: X17-58997.iso
Yes definitely everything I need is safe, I didnt do a windows back up just tranfered all I needed like photos and docs to an external hard drive, I don't need anything that is on the laptop except windows :-) . There is a sticker on the back of the laptop with a bar code but the numbers have faded I cannot read them. The only thing that is clear is the service tag.
Without a valid product key reinstall is not an option! The number are faded.... really unreadable?? You should have written them down long before.
My System SpecsSystem Spec
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 Memory issue continues after factory reset.




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