Memory issue continues after factory reset.

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  1. Posts : 6
    windows 7 Home premium 64-bit
       #1

    Memory issue continues after factory reset.


    I am not an expert so bare with me.

    My C drive was always full even after I moved all my pictures, movies, music to the D drive. I could not find why the drive was not creating space so I decided to reset to factory settings to give it a fresh start.

    I reset to factory setting using the F8 key before the start up screen as I have no disk. Windows confirmed that all my files would be deleted etc and the laptop would go back to how I bought it.

    So I have turned it on, have not downloaded anything and it shows:
    OS(C: )33.0GB free of 58.5GB and Local disk(D: ) 97.8GB free of 164GB. Am I correct to think that this is not right?
    Please help.

    TIA
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    Post screenshot of disk management with all fields visible. OS 58.5-33.0=24.5GB used for win7 is quite normal. What is D.... did you create and fill it, or was it created by "restore to factory settings"? Just a look on D and check if there are files you made yourself
      My Computer


  3. Posts : 6
    windows 7 Home premium 64-bit
    Thread Starter
       #3

    Kaktussoft said:
    Post screenshot of disk management with all fields visible. OS 58.5-33.0=24.5GB used for win7 is quite normal. What is D.... did you create and fill it, or was it created by "restore to factory settings"? Just a look on D and check if there are files you made yourself

    I looked into the D: drive and there were still photos and some other things that I deleted so that has freed up some space.
    I 'think' the D drive was empty to start with but I am not sure, I have attached the screen shot (hope I did it right), are you able to tell if there is anything related to windows or if I can erase everything.
    I want to get rid of cache and any files that are not absolutely needed for a fresh start.

    Thanks for your help.
    Attached Thumbnails Attached Thumbnails Memory issue continues after factory reset.-11.png  
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    Did the recovery process recreate D so no old files are there anymore?

    Or do you want a real fresh start... let's say install win7 out of the box.... without any bloatware?
      My Computer


  5. Posts : 6
    windows 7 Home premium 64-bit
    Thread Starter
       #5

    It looks like to me that the recovery just re-created disk D with everything that was there before.
    I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

    I haven't got a windows disc as it didnt come with the laptop when i bought it.
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    The recovery partition is 9GB and only about 5GB filled. It can install win7 and laptop specific drivers. 5GB is very small. I can't imagine it filles D drive with lots of stuff!! I think it didn't touch D at all!
      My Computer


  7. Posts : 6
    windows 7 Home premium 64-bit
    Thread Starter
       #7

    i think you are right, i don't understand how it would restore to factory settings but leave drive D as it was... any advice on what to do?
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    kapaxiana said:
    It looks like to me that the recovery just re-created disk D with everything that was there before.
    I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

    I haven't got a windows disc as it didnt come with the laptop when i bought it.
    So you have backupped all you want to keep? Not in root of external I hope... easy to find?
    windows 7 Home premium 64-bit -english I assume?
    You have a valid product key? See COA sticker on back of laptop. Maybe under battery or battery slot.

    Windows 7 Home Premium SP1 ISO
    English x64: X17-58997.iso
      My Computer


  9. Posts : 6
    windows 7 Home premium 64-bit
    Thread Starter
       #9

    Kaktussoft said:
    kapaxiana said:
    It looks like to me that the recovery just re-created disk D with everything that was there before.
    I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

    I haven't got a windows disc as it didnt come with the laptop when i bought it.
    So you have backupped all you want to keep? Not in root of external I hope... easy to find?
    windows 7 Home premium 64-bit -english I assume?
    You have a valid product key? See COA sticker on back of laptop. Maybe under battery or battery slot.

    Windows 7 Home Premium SP1 ISO
    English x64: X17-58997.iso
    Yes definitely everything I need is safe, I didnt do a windows back up just tranfered all I needed like photos and docs to an external hard drive, I don't need anything that is on the laptop except windows . There is a sticker on the back of the laptop with a bar code but the numbers have faded I cannot read them. The only thing that is clear is the service tag.
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    kapaxiana said:
    Kaktussoft said:
    kapaxiana said:
    It looks like to me that the recovery just re-created disk D with everything that was there before.
    I salved on an external hardrive everything that I wanted to keep and was really hoping to start it from scratch with no old files or folders.

    I haven't got a windows disc as it didnt come with the laptop when i bought it.
    So you have backupped all you want to keep? Not in root of external I hope... easy to find?
    windows 7 Home premium 64-bit -english I assume?
    You have a valid product key? See COA sticker on back of laptop. Maybe under battery or battery slot.

    Windows 7 Home Premium SP1 ISO
    English x64: X17-58997.iso
    Yes definitely everything I need is safe, I didnt do a windows back up just tranfered all I needed like photos and docs to an external hard drive, I don't need anything that is on the laptop except windows . There is a sticker on the back of the laptop with a bar code but the numbers have faded I cannot read them. The only thing that is clear is the service tag.
    Without a valid product key reinstall is not an option! The number are faded.... really unreadable?? You should have written them down long before.
      My Computer


 
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