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Windows 7: mcafee internet sercurity 2013 install problem

26 Mar 2013   #1
pcmatty

 
mcafee internet sercurity 2013 install problem

hi all
wonder if anyone can help
im tryin to install a mcafee cd to update my 2012 copy but it seems to crash.
i only get as far putting the cd in then it scans quick then it crashes error says " mcafee master installer has stopped working"

any idea why this keeps happening . it installed ok on my pc but its my laptop it crashes on

is it because it could be AVG stopping it ?

hope you can help

thanx Matt


My System SpecsSystem Spec
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26 Mar 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

First uninstall AVG. Never use 2 virusscanners on 1 pc.
My System SpecsSystem Spec
26 Mar 2013   #3
pcmatty

 

dammm that ddint work
My System SpecsSystem Spec
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26 Mar 2013   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by pcmatty View Post
dammm that ddint work
Be more specific please. Can't you uninstall AVG?

Maybe better:
  • uninstall AVG. Reboot
  • uninstall mcafee. Reboot
  • install mcafee 2013
My System SpecsSystem Spec
26 Mar 2013   #5
pcmatty

 

u mean unistall my out dated copy ? of mcafee?
My System SpecsSystem Spec
26 Mar 2013   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by pcmatty View Post
u mean unistall my out dated copy ? of mcafee?
Yes, uninstall all virusscanners and reboot. Then install 1 virusscanner
My System SpecsSystem Spec
26 Mar 2013   #7
pcmatty

 

woooo solved thanx alot
My System SpecsSystem Spec
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 mcafee internet sercurity 2013 install problem




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