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Windows 7: Usb, touchpad and keyboard disabled suddenly.

27 Mar 2013   #11
RhapsodyOfFire

32 bit Windows 7
 
 

No but I currently can run ERD Commander and have access to registry/startup items on the installation . SFC didn't helped (I don't recall if it helped even once after many uses on different situations!) and the event viewer wasn't very helpful.
I scanned for malware/rootkit using the integrated tool in ERD but it didn't showed results when it finished just some info about run time...


My System SpecsSystem Spec
.
27 Mar 2013   #12
benjy206

Windows 7 Ultimate 64-bit
 
 

Try safe mode with command prompt and see if you can use them there and post back
My System SpecsSystem Spec
27 Mar 2013   #13
nilank

 

Just another idea: Try doing a system restore to a point before this started happening using Safe mode.
My System SpecsSystem Spec
.

27 Mar 2013   #14
benjy206

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by nilank View Post
Just another idea: Try doing a system restore to a point before this started happening using Safe mode.
He can't use the mouse or keyboard in safe mode

So just want to see if he can with safe mode with cmd. If they work there he can bring up explorer.exe and do a system restore
My System SpecsSystem Spec
27 Mar 2013   #15
nilank

 

Quote   Quote: Originally Posted by benjy206 View Post
Quote   Quote: Originally Posted by nilank View Post
Just another idea: Try doing a system restore to a point before this started happening using Safe mode.
He can't use the mouse or keyboard in safe mode

So just want to see if he can with safe mode with cmd. If they work there he can bring up explorer.exe and do a system restore
Oh thanks for pointing out, didn't notice, my bad. He won't be able to use cmd either, I think.

@OP: Boot from your Windows DVD, click on 'Repair your computer' after setup screen appears. Now choose 'System restore' from the list of recovery options and choose a point before all this started happening.
My System SpecsSystem Spec
27 Mar 2013   #16
benjy206

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by nilank View Post
Quote   Quote: Originally Posted by benjy206 View Post
Quote   Quote: Originally Posted by nilank View Post
Just another idea: Try doing a system restore to a point before this started happening using Safe mode.
He can't use the mouse or keyboard in safe mode

So just want to see if he can with safe mode with cmd. If they work there he can bring up explorer.exe and do a system restore
Oh thanks for pointing out, didn't notice, my bad. He won't be able to use cmd either.

@OP: Boot from your Windows DVD, click on 'Repair your computer' after setup screen appears. Now choose 'System restore' from the list of recovery options and choose a point before all this started happening.
Yes that was my next set to give him. But just wanted to see if safe mode with cmd would work maybe has slight difference in settings that would make them work. Then he could maybe find the problem. But repair is good
My System SpecsSystem Spec
28 Mar 2013   #17
RhapsodyOfFire

32 bit Windows 7
 
 

I used system restore and it helped! But the only thing it said it could affect was a driver which wasn't listed with it's full path and description so I didn't write it down... I will update the Windows fully to make the system more stable and scan for viruses.
My System SpecsSystem Spec
28 Mar 2013   #18
benjy206

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by RhapsodyOfFire View Post
I used system restore and it helped! But the only thing it said it could affect was a driver which wasn't listed with it's full path and description so I didn't write it down... I will update the Windows fully to make the system more stable and scan for viruses.
Perfect post back and let us know how you got on
My System SpecsSystem Spec
29 Mar 2013   #19
RhapsodyOfFire

32 bit Windows 7
 
 
Solved!

Everything is perfect. Avast didn't find any viruses and the updates were successful. It would be interesting just to know how the problem can be solved otherwise . Thread can be marked as solved and eventually locked.
My System SpecsSystem Spec
29 Mar 2013   #20
benjy206

Windows 7 Ultimate 64-bit
 
 

Glad everything is working for you
My System SpecsSystem Spec
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 Usb, touchpad and keyboard disabled suddenly.




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