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Windows 7: Black screen

27 Mar 2013   #1
Rose1

windows Ultimate
 
 
Black screen

When I leave the laptop alone screen goes black. Then when I touch my touchpad it comes back to normal again. What is this. How can I prevent the black thing not happen again?


My System SpecsSystem Spec
.
27 Mar 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

That is normal. It is part of the Power settings.

If you want to change that - go to:
Start > Control > Power Options

It would really help us to help you if you would complete your system specs. In this case, if your system specs told me that this was a Toshiba laptop, I could warn you that Toshiba (and other companies) have their own software that controls the power options.
System Info - See Your System Specs
My System SpecsSystem Spec
27 Mar 2013   #3
Rose1

windows Ultimate
 
 

Did the power options. But still goes black when away from laptop.
My System SpecsSystem Spec
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27 Mar 2013   #4
nilank

 

Go to control panel--Power options--on left side click 'Choose when to turn off display'--Change 'Turn off display after' setting to 'Never' for both AC and battery--Done
My System SpecsSystem Spec
27 Mar 2013   #5
Rose1

windows Ultimate
 
 

Quote   Quote: Originally Posted by nilank View Post
Go to control panel--Power options--on left side click 'Choose when to turn off display'--Change 'Turn off display after' setting to 'Never' for both AC and battery--Done
Its is on Never. Still goes black.
My System SpecsSystem Spec
27 Mar 2013   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Check if you have your screen saver set to blank.
My System SpecsSystem Spec
27 Mar 2013   #7
Rose1

windows Ultimate
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
Check if you have your screen saver set to blank.
Its on NONE.
My System SpecsSystem Spec
27 Mar 2013   #8
nilank

 

What's the make and model of your system? There must be some company's control center that's controlling the power settings as already said by usernameissues.
My System SpecsSystem Spec
27 Mar 2013   #9
benjy206

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by nilank View Post
What's the make and model of your system? There must be some company's control center that's controlling the power settings as already said by usernameissues.
Yes as they said we would need more information. Could be a program that is with you graphics card, and the settings in there could need to be changed
My System SpecsSystem Spec
27 Mar 2013   #10
gregrocker

 

Do the Sleep and Hibernate options work correctly in Power Options>Advanced Plan Settings>Sleep?

Enable Automatically deliver drivers via Windows Update (Step 3) and install all Important and Optional Windows Updates.

If a newer Display driver isn't provided, check the Support Downloads webpage for your exact model to see if there is a newer or different one to try.
My System SpecsSystem Spec
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 Black screen




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