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Windows 7: Unable to display current owner

29 Mar 2013   #1
southwest

Windows 7 Ultimate x64
 
 
Unable to display current owner

Windows 7 Ultimate x64, custom built system
Two physical drives, C:\ and D:\, formatted NTFS

Computer crashed awhile back as a result of a power outage. When it came back up, everything seemed fine except that I can no longer access the root of D:\. In Windows Explorer, I can type in a path to a folder in the root of D:\, such as "D:\Photos", but if I try to display the root of D:\ I get "Access Denied."

In Windows Explorer, D:\ is displayed with no 'size / free' information. Any attempt to access D:\, whether with Windows Explorer or Command Line or via Disk Management always results in "Access Denied."

Going to Properties of D:\, Security tab, I see the message, "You do not have permission to view or edit this object's permission settings." The only button available there is "Advanced", and clicking it brings me to the Permissions, Auditing, Owner, and Effective Permissions tabs. Each of those tabs simply says "You do not have permission to view or edit this object's permission settings", except for the Owner tab which says "Unable to display current owner."

I have tried the Registry file and tutorials at the beginning of this thread, I have tried takeown and icacls commands from an Administrator-level command prompt, and I have tried another Registry mod called "Grant Admin Full Control". Nothing has worked so far.

I have enabled the hidden Administrator account and logged into it and I have created a brand new administrator-level user account and tried from there. Neither approach was successful, always giving me the messages described above.

My data isn't exactly in danger, to the extent that I can remember the folder names, but I'd really like to be able to access this drive normally again. Does this sound like an ownership problem, a permissions problem, a corruption problem, or what?


My System SpecsSystem Spec
.
30 Mar 2013   #2
nilank

 

Run chkdsk on D:

Disk Check
My System SpecsSystem Spec
30 Mar 2013   #3
southwest

Windows 7 Ultimate x64
 
 

I actually can't run chkdisk. Attempting to do so from the drive's properties page, Tools tab, gives the error "The disk check can't be performed because Windows can't access the disk." Attempting to do so from the command line gives the error "Access Denied."

Again, it's only the root of the drive that I can't access. I can access all of the folders and their subfolders, at least all of the ones I've tried so far.

Thanks.
My System SpecsSystem Spec
.

30 Mar 2013   #4
nilank

 

Oh that's easy. After it says it can't check the disk, it'll ask you if you want to schedule a disk check, just click yes and restart your system.
My System SpecsSystem Spec
30 Mar 2013   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

It may be corruption due to power outage. Try this and see if it will run:

This may help, run the steps outlined in this tutorial, Option Two, and reboot the system:
SFC /SCANNOW Command - System File Checker
If that doesn't correct the issue, run it two or more times with a reboot between.
You may get this result:
Code:
Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log
The system file repair changes will take effect after the next reboot.
Or a message that no integrity violations were found.
Or that Windows Resource Protection found errors it cannot repair, if so rerun the steps above.
My System SpecsSystem Spec
30 Mar 2013   #6
southwest

Windows 7 Ultimate x64
 
 

Nilank,
When I get the error "The disk check can't be performed because Windows can't access the disk." I'm only given an "OK" button, which closes the error message and puts me back at the Tools tab of Disk Properties. There's no offer to schedule a disk check.

Britton30,
I'll give SFC a try later today and report back. Thanks.
My System SpecsSystem Spec
30 Mar 2013   #7
nilank

 

Quote   Quote: Originally Posted by southwest View Post
Nilank,
When I get the error "The disk check can't be performed because Windows can't access the disk." I'm only given an "OK" button, which closes the error message and puts me back at the Tools tab of Disk Properties. There's no offer to schedule a disk check.

Britton30,
I'll give SFC a try later today and report back. Thanks.
OK, open up command prompt and type this out:
Code:
fsutil dirty set D:
Restart.

Also, have you tried right clicking on drive D and clicking 'open' or tried to access it via navigation pane on left? There might be some autorun stuff located at D:\ that is preventing you from accessing it.

Has happened to me a lot of times in the early days of Windows 7.
My System SpecsSystem Spec
30 Mar 2013   #8
southwest

Windows 7 Ultimate x64
 
 

Nilank,
Typing the fsutil command resulted in "Error: Access is denied."

Yes, I've tried right clicking and selecting Open (gives "Access is denied.") and navigating to it in the left pane of Win Explorer (same error).

Thanks.
My System SpecsSystem Spec
30 Mar 2013   #9
southwest

Windows 7 Ultimate x64
 
 

Britton30,

sfc /scannow gave the response "Windows Resource Protection did not find any integrity violations."
I ran it twice, rebooting in between.

This really looks (to me) like a permissions issue, as if there's a Deny permission set on D:\. If so, it's fortunate that the subfolders didn't inherit it since I'm able to access them.
My System SpecsSystem Spec
30 Mar 2013   #10
nilank

 

Run command prompt as admin and try running the command again. Really seems something's wrong with permissions on D.
My System SpecsSystem Spec
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