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Windows 7: no bootable device out of the blue Possibly hard drive failure

30 Mar 2013   #11
achen94

Windows 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
If you have a compartment for your drive you should be good . Remove battery first and remove the hard drive . Will need a Philips screw driver . Reason why I said 50-50 chance cause sometimes you can't recover data sometimes you can . Depends on bad the drive is .

Placing the laptop has a slave drive ( 2nd hard drive ) remove the cables from the dvd drive on the desktop and plug them into the laptop's hard drive .

Note   Note
your desktop should be turned off before you do any unplugging
I'm having trouble understanding why that would work though. Currently my laptop can't read the hard drive because it has the "click of death" and may or may not be completely dead. If I connected it to the DVD drive, wouldn't my desktop still be unable to read it?


My System SpecsSystem Spec
.
30 Mar 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

That is why we are checking if it will .you are not booting off the hard drive .

Can you give me the serial number of the laptop .

If you're on the laptop run one of these commands

Click on type in CMD inside Search programs and files inside the command prompt type one of the keys below

To get the serial number enter this command

Code:
wmic bios get serialnumber
To get the model number enter this command

Code:
wmic computersystem get oemstringarray
My System SpecsSystem Spec
30 Mar 2013   #13
achen94

Windows 7 Home 64 bit
 
 

My laptop can't boot up because it can't detect the hard drive, I am on my sister's laptop, I don't really feel too comfortable posting my serial number on an open forum like this, is there any reason you need it? Sorry to be doubtful, I really do appreciate your help though! I don't really know how to hook up a hard drive to a DVD drive, I do have an external hard drive with one of those dock things. I can then connect the dock to a computer to access it, would that work also?
My System SpecsSystem Spec
.

30 Mar 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Reason for the serial to look up the service manual on how to remove the hard drive for you . It's cool if you don't want to no biggie .

Now the external device is the intel a SATA or an IDE port ? What model of the external device you have ?
My System SpecsSystem Spec
30 Mar 2013   #15
gregrocker

 

Boot into BIOS setup using the key given on first boot screen to see if HD is detected. If so google the serial shown to find out the maker and run the HD Diagnostic extended CD scan. It will tell you for sure.
My System SpecsSystem Spec
31 Mar 2013   #16
achen94

Windows 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Reason for the serial to look up the service manual on how to remove the hard drive for you . It's cool if you don't want to no biggie .

Now the external device is the intel a SATA or an IDE port ? What model of the external device you have ?
I am not sure, i've yet to remove the hard drive because i'm not sure if it will void the warranty. I've got some work to do, and it's getting late, so I may try this tomorrow, thanks again vista king!
My System SpecsSystem Spec
31 Mar 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you get to open the cover to see what manufacture of hard drive you have I could send you a hard drive diagnostic software . Take your time
My System SpecsSystem Spec
31 Mar 2013   #18
gregrocker

 

As I just said above you can google the serial given for the HD in BIOS setup to determine its maker, then run the HD Diagnostic extended CD scan.

If there is no HD detected, then google the PC model to see how to remove and reinsert the HD to see if it can make better contact and become detected in BIOS. If not, replace it.

If your PC is under warranty, call Tech Support to have them supervise this so it will remain covered and they can directly process it for RMA.
My System SpecsSystem Spec
31 Mar 2013   #19
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you're on the laptop with the hard drive issue . Open an elevated command prompt

Steps :

Click on the button
type CMD in the search box
right click on the CMD listed under Programs (1)
choose Run as administrator .
As shown below



Note   Note
Command Prompt opens to this path C:\Windows\System32>_


Type in the code below to get the serial of the hard drive

Code:
wmic DISKDRIVE GET SerialNumber
My System SpecsSystem Spec
31 Mar 2013   #20
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by achen94 View Post
My laptop can't boot up because it can't detect the hard drive, I am on my sister's laptop,
See if you can get into the BIOS, as Greg is suggesting.
My System SpecsSystem Spec
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 no bootable device out of the blue Possibly hard drive failure




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