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Windows 7: dwm.exe crash/no aero/will not run!

05 Apr 2013   #11
circa8773

Windows 7 Home Premium
 
 

I've done the WEI refresh. It's 5.9 because of the hard drive transfer speed. Everything else is 7.4 or up so its more than capable. I think the issue is because dwm.exe won't run. If i could get that to run aero would be fine. something is making it crash and close everytime i try and restart it.....


My System SpecsSystem Spec
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05 Apr 2013   #12
circa8773

Windows 7 Home Premium
 
 

And as far as Norton goes, it ran fine for a few months with Norton installed. Only thing that has changed is the driver updates. I just screwed up and did too many at once, didn't realize my recovery points weren't turned on. so i did too much, it messed something up, and now i don't know what to uninstall without removing half my OS and messing something up further. I was hoping someone could look at the event log from when it happened and might be able to decipher what the issue is. I'm fairly competent with figuring things out, but the error code language is beyond my capabilities.
My System SpecsSystem Spec
05 Apr 2013   #13
benjy206

Windows 7 Ultimate 64-bit
 
 

Here you go try this and post back. This will tell you when the drivers were installed hope this help's View the List of Installed Drivers the Easy Way
My System SpecsSystem Spec
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05 Apr 2013   #14
circa8773

Windows 7 Home Premium
 
 

EX64.SYS 00000000`0E40C000 00000000`0E60F000 0x00203000 1 187 Driver AV Engine 20121.3.0.76 Symantec Corporation Symantec Antivirus Engine 2/27/2013 9:59:53 PM 4/5/2013 10:49:43 AM C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130405.005\EX64.SYS A NAVEX15 NAVEX15

ENG64.SYS 00000000`0E60F000 00000000`0E631000 0x00022000 1 188 Driver AV Engine 20121.3.0.76 Symantec Corporation Symantec Antivirus Engine 2/27/2013 9:59:53 PM 4/5/2013 10:49:43 AM C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130405.005\ENG64.SYS A NAVENG NAVENG

EraserUtilRebootDrv.sys 00000000`05482000 00000000`054A8000 0x00026000 1 87 Application Symantec Eraser Utility Driver 112.2.0.13 Symantec Corporation ERASER ENGINE 2/27/2013 9:59:53 PM 4/5/2013 1:13:48 AM C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
EraserUtilRebootDrv EraserUtilRebootDrv

IDSvia64.sys 00000000`05400000 00000000`05482000 0x00082000 1 85 Unknown IDS Core Driver 11.1.1.5 Symantec Corporation Symantec Intrusion Detection 2/27/2013 5:21:50 PM 4/4/2013 9:52:33 PM C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130404.001\IDSvia64.sys A IDSVia64 IDSVia64

iertutil.dll 00000000`FECB0000 00000000`FEF3C000 0x0028c000 1 199 Dynamic Link Library Run time utility for Internet Explorer 10.0.9200.16521 Microsoft Corporation Windows® Internet Explorer 4/4/2013 8:49:21 PM 4/4/2013 8:49:21 PM C:\WINDOWS\System32\iertutil.dll A

urlmon.dll 00000000`FD3A0000 00000000`FD4F9000 0x00159000 1 217 Dynamic Link Library OLE32 Extensions for Win32 10.0.9200.16521 Microsoft Corporation Windows® Internet Explorer 4/4/2013 8:49:21 PM 4/4/2013 8:49:21 PM C:\WINDOWS\System32\urlmon.dll A

wininet.dll 00000000`FEFC0000 00000000`FF1ED000 0x0022d000 1 196 Dynamic Link Library Internet Extensions for Win32 10.0.9200.16521 Microsoft Corporation Windows® Internet Explorer 4/4/2013 8:49:21 PM 4/4/2013 8:49:21 PM C:\WINDOWS\System32\wininet.dll A

nvkflt.sys 00000000`04CF7000 00000000`04D3F000 0x00048000 1 80 System Driver NVIDIA Windows Kernel Mode Driver, Version 314.22 9.18.13.1422 NVIDIA Corporation NVIDIA Windows Kernel Mode Driver, Version 314.22 3/15/2013 1:53:06 AM 4/4/2013 3:18:44 PM C:\Windows\system32\DRIVERS\nvkflt.sys A nvkflt

nvlddmkm.sys 00000000`06C21000 00000000`076CC000 0x00aab000 1 94 Display Driver NVIDIA Windows Kernel Mode Driver, Version 314.22 9.18.13.1422 NVIDIA Corporation NVIDIA Windows Kernel Mode Driver, Version 314.22 3/15/2013 1:53:06 AM 4/4/2013 3:18:44 PM C:\Windows\system32\DRIVERS\nvlddmkm.sys A nvlddmkm

nvpciflt.sys 00000000`01FE3000 00000000`01FED000 0x0000a000 1 44 System Driver NVIDIA Windows Kernel Mode Driver, Version 314.22 9.18.13.1422 NVIDIA Corporation NVIDIA Windows Kernel Mode Driver, Version 314.22 3/15/2013 1:53:06 AM 4/4/2013 3:18:44 PM C:\Windows\system32\DRIVERS\nvpciflt.sys A nvpciflt
iaStorF.sys 00000000`01E00000 00000000`01E0B000 0x0000b000 1 46 System Driver Intel Rapid Storage Technology Filter driver - x64 11.6.0.1030 Intel Corporation Intel Rapid Storage Technology Filter driver 9/1/2012 6:01:56 PM 4/3/2013 8:22:37 PM C:\Windows\system32\DRIVERS\iaStorF.sys A iaStorF

iaStorA.sys 00000000`01617000 00000000`018E2000 0x002cb000 1 22 System Driver Intel Rapid Storage Technology driver - x64 11.6.0.1030 Intel Corporation Intel Rapid Storage Technology driver 9/1/2012 6:01:56 PM 4/3/2013 8:22:36 PM C:\Windows\system32\DRIVERS\iaStorA.sys A iaStorA

L1C62x64.sys 00000000`06400000 00000000`0641B000 0x0001b000 1 102 Network Driver Qualcomm Atheros Ar81xx series PCI-E Gigabit Ethernet Controller 2.0.14.15 Qualcomm Atheros Co., Ltd. Qualcomm Atheros Ar81xx series PCI-E Gigabit Ethernet Controller 3/2/2012 6:49:20 PM 4/3/2013 7:44:13 PM C:\Windows\system32\DRIVERS\L1C62x64.sys A L1C NDIS Miniport Driver for Atheros AR81xx PCI-E Ethernet Controller

iusb3hub.sys 00000000`05AD9000 00000000`05B36000 0x0005d000 1 130 Dynamic Link Library Intel(R) USB 3.0 Hub Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hub.sys A iusb3hub Intel(R) USB 3.0 Hub Driver

iusb3xhc.sys 00000000`06898000 00000000`0695C000 0x000c4000 1 96 Dynamic Link Library Intel(R) USB 3.0 eXtensible Host Controller Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3xhc.sys A iusb3xhc Intel(R) USB 3.0 eXtensible Host Controller Driver

iusb3hcs.sys 00000000`00FEF000 00000000`00FF8000 0x00009000 1 14 System Driver Intel(R) USB 3.0 Host Controller Switch Driver 1.0.4.220 Intel Corporation USB 3.0 Host Controller Switch Driver 3/9/2012 6:52:22 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hcs.sys A iusb3hcs Intel(R) USB 3.0 Host Controller Switch Driver

SynTP.sys 00000000`076CC000 00000000`0773C000 0x00070000 1 108 Driver Synaptics Touchpad Driver 16.1.4.0 Synaptics Incorporated Synaptics Pointing Device Driver 4/26/2012 8:47:52 PM 4/3/2013 7:24:07 PM C:\Windows\system32\DRIVERS\SynTP.sys A SynTP Synaptics TouchPad Driver
My System SpecsSystem Spec
05 Apr 2013   #15
circa8773

Windows 7 Home Premium
 
 

That's everything with a created date from the time it happened forward. Everything before was in march and wasn't manual. Hope this is readable for you....
My System SpecsSystem Spec
05 Apr 2013   #16
circa8773

Windows 7 Home Premium
 
 

i'm pretty sure it was like this on the fourth though, so the few that got installed on the 3rd have to be the problem. Plus i know i installed about 20 different ones at the same time, that tool isn't showing that many, unless its grouping some together or something.
My System SpecsSystem Spec
05 Apr 2013   #17
benjy206

Windows 7 Ultimate 64-bit
 
 

Ok first of all is to start with the graphics driver for a roll back. Do you have two anti virus's?
My System SpecsSystem Spec
05 Apr 2013   #18
indianacarnie

 

To just restart dwm.exe, couldn't you open task manager > New Task (or run, with admin.) and type in dwm.exe and enter?

Or open services and un-disable it?
My System SpecsSystem Spec
05 Apr 2013   #19
circa8773

Windows 7 Home Premium
 
 

i've tried restarting dwm.exe numerous times. It immediately gives me the error message DWM.exe has stopped working and has been closed/ A problem caused the application to stop working correctly, windows will notify you if there's a solution"......... and closes. That's the problem, it will not run no matter what. And i have no idea what is making it close....

I will start with the graphics driver tomorrow, try rolling it back and see what happens. Had a few drinks so i don't want to further complicate the issue tonight. I just have a funny feeling that it won't change anything. IT seems as if the new drivers actually put new programs on the computer as well, nothing strange, but on the start menu, nvidia and intel were both lit up as if there was new software present...that may be normal idk. Anyway, do i start with nvidia or Intel HD 4000?? because i believe both had componenets updated. Also, i don't think there's just 1 driver for each correct?? i seem to remember numerous components of each having individual drivers...... Sorry if i'm sounding ignorant, just trying to get a handle on what will remedy this situation without further damage.

Thank you to all that have given me input!!
My System SpecsSystem Spec
06 Apr 2013   #20
benjy206

Windows 7 Ultimate 64-bit
 
 

Yes there was both of them thats why I said start with nvidia
My System SpecsSystem Spec
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 dwm.exe crash/no aero/will not run!




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