Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: dwm.exe crash/no aero/will not run!

06 Apr 2013   #21
circa8773

Windows 7 Home Premium
 
 

Ok, I've narrowed down the eact time this started. I'm not entirely sure this is driver related or not. If it were more people would be having this issue. All i did was install current drivers on a new laptop. That shouldn't cause all this, anyway, i've copied the error report log below. Not sure if anyone can make sense of it or not, but there it is. Keep in mind that i don't think this is a crash, the program (dwm.exe) won't start at all. Nevertheless it is generating a windows error report...I just have no idea what it means! But...once again any help is much appreciated.

Log Name: Application
Source: Windows Error Reporting
Date: 4/6/2013 2:52:18 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: BCWARE
Description:
Fault bucket 2563088897, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Dwm.exe
P2: 6.1.7600.16385
P3: 4a5bc541
P4: StackHash_1dc2
P5: 0.0.0.0
P6: 00000000
P7: 0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

Attached files:
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D2.tmp.appcompat.txt
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D3.tmp.WERInternalMetadata.xml
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1E4.tmp.mdmp
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB204.tmp.WERDataCollectionFailure.txt

These files may be available here:
C:\Users\Default.Default-PC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Dwm.exe_79d3daf919f9baaa24e34caa3c7818 de8ca4a56_1f5f50bf

Analysis symbol:
Rechecking for solution: 0
Report Id: 0290cb45-9eeb-11e2-ac5d-685d4377371e
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-04-06T18:52:18.000000000Z" />
<EventRecordID>5708</EventRecordID>
<Channel>Application</Channel>
<Computer>BCWARE</Computer>
<Security />
</System>
<EventData>
<Data>2563088897</Data>
<Data>5</Data>
<Data>BEX64</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Dwm.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc541</Data>
<Data>StackHash_1dc2</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>0000000000000000</Data>
<Data>c0000005</Data>
<Data>0000000000000008</Data>
<Data>
</Data>
<Data>
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D2.tmp.appcompat.txt
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1D3.tmp.WERInternalMetadata.xml
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB1E4.tmp.mdmp
C:\Users\Default.Default-PC\AppData\Local\Temp\WERB204.tmp.WERDataCollectionFailure.txt</Data>
<Data>C:\Users\Default.Default-PC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Dwm.exe_79d3daf919f9baaa24e34caa3c7818 de8ca4a56_1f5f50bf</Data>
<Data>
</Data>
<Data>0</Data>
<Data>0290cb45-9eeb-11e2-ac5d-685d4377371e</Data>
<Data>0</Data>
</EventData>
</Event>


My System SpecsSystem Spec
.
06 Apr 2013   #22
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml
WERDataCollectionFailure


Multiple USB Device Driver Installations Failing - Microsoft Community
My System SpecsSystem Spec
06 Apr 2013   #23
circa8773

Windows 7 Home Premium
 
 

Ok ill look into that, and thank you....
My System SpecsSystem Spec
.

06 Apr 2013   #24
benjy206

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I did find something you could read from Microsoft. You have this in your report.
WERInternalMetadata.xml
WERDataCollectionFailure


Multiple USB Device Driver Installations Failing - Microsoft Community
Thanks Jack only getting on now
My System SpecsSystem Spec
06 Apr 2013   #25
benjy206

Windows 7 Ultimate 64-bit
 
 

Circa from your report you had driver updates for a usb Device as seen below:

"iusb3hub.sys 00000000`05AD9000 00000000`05B36000 0x0005d000 1 130 Dynamic Link Library Intel(R) USB 3.0 Hub Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hub.sys A iusb3hub Intel(R) USB 3.0 Hub Driver

iusb3xhc.sys 00000000`06898000 00000000`0695C000 0x000c4000 1 96 Dynamic Link Library Intel(R) USB 3.0 eXtensible Host Controller Driver 1.0.4.220 Intel Corporation USB 3.0 Device Driver 3/9/2012 6:52:24 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3xhc.sys A iusb3xhc Intel(R) USB 3.0 eXtensible Host Controller Driver

iusb3hcs.sys 00000000`00FEF000 00000000`00FF8000 0x00009000 1 14 System Driver Intel(R) USB 3.0 Host Controller Switch Driver 1.0.4.220 Intel Corporation USB 3.0 Host Controller Switch Driver 3/9/2012 6:52:22 PM 4/3/2013 7:34:26 PM C:\Windows\system32\DRIVERS\iusb3hcs.sys A iusb3hcs Intel(R) USB 3.0 Host Controller Switch Driver "
My System SpecsSystem Spec
06 Apr 2013   #26
circa8773

Windows 7 Home Premium
 
 

Ok. I probably didnt post enough there, i don't know how to determine which drivers got updated at the time this problem occured. The modified date column threw me off, didn't realize that the program won't show me WHEN i updated certain drivers. It does show me all drivers on the system though. I could list all 31 items that the Dell and Intel sites list for me, i didn't do all of them, but the ones i did do were all from there. I was hoping the error log would tell somebody something. Would USB driver updates affect my graphics in this way?? well actually let me rephrase, they arent affecting the graphics, its whatever is stopping dwm.exe from running. If i could figure that out itd be solved. If dwm.exe would run everything would return to normal.
My System SpecsSystem Spec
06 Apr 2013   #27
benjy206

Windows 7 Ultimate 64-bit
 
 

Ok post a screen shot of you device manager with USB controllers as shown in mine


Attached Thumbnails
dwm.exe crash/no aero/will not run!-device-manager.png  
My System SpecsSystem Spec
06 Apr 2013   #28
circa8773

Windows 7 Home Premium
 
 

dwm.exe crash/no aero/will not run!-device-manager-1.png


My System SpecsSystem Spec
06 Apr 2013   #29
benjy206

Windows 7 Ultimate 64-bit
 
 

Ok the two usb 3.0 controllers see if the option is there to roll them back
My System SpecsSystem Spec
06 Apr 2013   #30
circa8773

Windows 7 Home Premium
 
 

Unfortunately, roll back is greyed out on both, which i don't understand......
My System SpecsSystem Spec
Reply

 dwm.exe crash/no aero/will not run!




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Desktop Windows Manager/Aero WON'T run.dwm.exe crash on restart
Help! Updated drivers via Dell, somewhere along the way Aero is gone, won't run. Upon start up, get message saying "DWM.exe has stopped working and has been closed/ A problem caused the application to stop working correctly, windows will notify you if there's a solution." Troubleshooters say...
Customization
Aero Not Working - Graphics Card Does Not Support Aero - HELP
Ok so I built myself a new PC and everything was running fine. Then I decided to change the graphics card from an ASUS Radeon HD 6770 to an ASUS Radeon HD6850 1GB. Upon restart and every restart since, the Aero effects do not work. At first I just figured I hadnt got the right drivers. Games...
Graphic Cards
Windows Aero Crash
Hey guys, I have recently upgraded my PC (I know the spec isn't that great!) and installed an ATi Radeon HD4650 onto my AGP slot... The drivers installed without a problem and it plays DVD's and views photographs without a problem, even with Aero enabled. However, when Aero is enabled, there is...
Graphic Cards
App Crash & Aero Theme gone
Hello Expert Guys Please help me on this. I was trying to install DVD player software but some how it started giving the messages of Application Crash and changes the theme (because of compatibility problem). After that i restarted my PC and the message came PC was not able to restart...
BSOD Help and Support
Aero theme stopped working after a crash...system resto
I have window 7 64 bit on my high end computer. the computer has been great for a few months- i really like the aero features. tonight i installed the game Batman arkam asylum. while i was benchmarking the game froze up. The windows button, control alt delete, alt tab did nothing. so i turned...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App