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Windows 7: Computer is stuck in Windows Resume Loader

07 Apr 2013   #11
benjy206

Windows 7 Ultimate 64-bit
 
 

Just thinking the cmos wouldn't cause this problem. Since you havent made any changes to it have you? Can you try this? You need the windows 7 disk. Click the link >>> Startup Repair


My System SpecsSystem Spec
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07 Apr 2013   #12
benjy206

Windows 7 Ultimate 64-bit
 
 

Before that sorry now you can try this Advanced Boot Options and select last known good configuration
My System SpecsSystem Spec
07 Apr 2013   #13
Zuko53

Windows 7 upgraded from Vista 32bit
 
 

Quote   Quote: Originally Posted by benjy206 View Post
Just thinking the cmos wouldn't cause this problem. Since you havent made any changes to it have you? Can you try this? You need the windows 7 disk. Click the link >>> Startup Repair
No, no changes. Only thing is the new keyboard and mouse (that doesn't work either) I have tried several disks and nothing works. Only thing I get is "hit any key, etc. and the I get that black background white letters; Windows Resume Reload.
My System SpecsSystem Spec
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07 Apr 2013   #14
benjy206

Windows 7 Ultimate 64-bit
 
 

Ok did you try the "Last Known Good Configuration" ? If yes:
Did you try the Startup Repair
My System SpecsSystem Spec
07 Apr 2013   #15
gregrocker

 

If the BIOS won't respond to boot the Win7 DVD or System Repair Disk to run Startup Repair then Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS using a method that you can access. The disk is provided in the last paragraph below.

Then Startup Repair should automate all the needed fixes but if not run System restore from the System Recovery Options.

If this fails to recover from an apparent failed Sleep or Hibernate state then try the other steps for Troubleshooting Windows 7 Failure to Start.

I'd also test the hardware just to be sure since it's built in on Dell by running Dell Diagnostics Utility - How to Run the

At some point you may decide to skip to the steps for rescuiing your files to run Dell Windows 7 PC Restore or get the superior Clean Reinstall - Factory OEM Windows 7 using the disk provided in Step 1. You can delete all partitions during reinstall except the OEM Diagnostics if it will run from boot.
My System SpecsSystem Spec
07 Apr 2013   #16
Zuko53

Windows 7 upgraded from Vista 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
If the BIOS won't respond to boot the Win7 DVD or System Repair Disk to run Startup Repair then Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS using a method that you can access. The disk is provided in the last paragraph below.

Then Startup Repair should automate all the needed fixes but if not run System restore from the System Recovery Options.

If this fails to recover from an apparent failed Sleep or Hibernate state then try the other steps for Troubleshooting Windows 7 Failure to Start.

I'd also test the hardware just to be sure since it's built in on Dell by running Dell Diagnostics Utility - How to Run the

At some point you may decide to skip to the steps for rescuiing your files to run Dell Windows 7 PC Restore or get the superior Clean Reinstall - Factory OEM Windows 7 using the disk provided in Step 1. You can delete all partitions during reinstall except the OEM Diagnostics if it will run from boot.
There is no question that I would like to do everything you suggest but as I have said previously, I cannot get any reaction from my computer other than; Window Resume Loader. Keyboard doesn't work, mouse doesn't work. Cannot download or run an disks.
My System SpecsSystem Spec
07 Apr 2013   #17
Zuko53

Windows 7 upgraded from Vista 32bit
 
 

Quote   Quote: Originally Posted by benjy206 View Post
Ok did you try the "Last Known Good Configuration" ? If yes:
Did you try the Startup Repair
No matter what I do or how many keys I press the screen does not change from: Windows Resume Loader. How would a tech go about troubleshooting my problem. What magic would they employ?
My System SpecsSystem Spec
07 Apr 2013   #18
gregrocker

 

Did you even read Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS ?

Power down your PC, unplug and drain power by holding the power button, then as I already told you choose one of the steps to manually reset the CMOS in the tutorial. This may resolve the keyboard issue.

None of the steps I gave you depend upon booting into Win7 which is when any Resume error would appear. You just have to be quick enough with good timing to trigger F12 at the first BIOS screen before the OS is even called upon, to trigger Dell Diagnostics and then the Win7 DVD. If your keyboard won't be recognized by tapping f12 use another.

Once you do this reboot into the Win7 DVD which is provided in the Troubleshooting Windows 7 Failure to Start. tutorial to run Startup Repair a few times and then if necessary System Restore from the Recovery options.
My System SpecsSystem Spec
07 Apr 2013   #19
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Do you have any other standard keyboards that you could try with the computer ? Sometimes you can get them at thrift stores for $5.
My System SpecsSystem Spec
08 Apr 2013   #20
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Have you tried unplugging the keyboard and using another USB port?
Have you thought about taking the new keyboard back (it could be faulty)?
My System SpecsSystem Spec
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 Computer is stuck in Windows Resume Loader




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