screen.stays blank


  1. RonNYC
    Posts : 49
    Windows 7
       New #1

    screen.stays blank


    I have a Dell 620. This morning when I turned the monitor on I got.a blank screen. Mouse worked. Asleep? No idea.
    (I'm on my little phone). When no logon screen I powered down. Power up, says resuming windows and goes back
    To blank screen.
    Try F2 and do diagnostics. Everything is ok. When in diagnostics mouse and keyboard work.
    I've tried ctl alt delete but nothing. I would like to get that start up choice to start normally.

    Ron
      My Computer
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  3. RonNYC
    Posts : 49
    Windows 7
    Thread Starter
       New #2

    After pressing many ctlaltdels while restarting I get: the last attempt to resume from prev location failed.
    Attempt to resume.again? And the choices are:
    Continue with system.restore
    Delete restoration.data and proceed to system boot menu
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  4. RonNYC
    Posts : 49
    Windows 7
    Thread Starter
       New #3

    Resuming normally fixed the problem
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  6. senseless1707
    Posts : 63
    Windows 7 Ultimate x86, Windows 7 Professional x64, Windows 8 Pro x64
       New #4

    Did you check the event viewer to possibly find a culprit for the problem?
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  7. RonNYC
    Posts : 49
    Windows 7
    Thread Starter
       New #5

    Yes, there was a hard disk problem. one of the sectors is bad. That's probably the issue but it should have caught it before that (seems to me). I mean, the system should have known I powered down abruptly and started up that way.
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  8. senseless1707
    Posts : 63
    Windows 7 Ultimate x86, Windows 7 Professional x64, Windows 8 Pro x64
       New #6

    RonNYC said:
    Yes, there was a hard disk problem. one of the sectors is bad. That's probably the issue but it should have caught it before that (seems to me). I mean, the system should have known I powered down abruptly and started up that way.
    interesting that checkdisc didn't prompt then next time you booted back up. Keep an eye on it and if something happens again, let the forum know and we can help you out!
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