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Windows 7: screen.stays blank

16 Apr 2013   #1
RonNYC

Windows 7
 
 
screen.stays blank

I have a Dell 620. This morning when I turned the monitor on I got.a blank screen. Mouse worked. Asleep? No idea.
(I'm on my little phone). When no logon screen I powered down. Power up, says resuming windows and goes back
To blank screen.
Try F2 and do diagnostics. Everything is ok. When in diagnostics mouse and keyboard work.
I've tried ctl alt delete but nothing. I would like to get that start up choice to start normally.

Ron


My System SpecsSystem Spec
.

16 Apr 2013   #2
RonNYC

Windows 7
 
 

After pressing many ctlaltdels while restarting I get: the last attempt to resume from prev location failed.
Attempt to resume.again? And the choices are:
Continue with system.restore
Delete restoration.data and proceed to system boot menu
My System SpecsSystem Spec
16 Apr 2013   #3
RonNYC

Windows 7
 
 

Resuming normally fixed the problem
My System SpecsSystem Spec
.


16 Apr 2013   #4
senseless1707

Windows 7 Ultimate x86, Windows 7 Professional x64, Windows 8 Pro x64
 
 

Did you check the event viewer to possibly find a culprit for the problem?
My System SpecsSystem Spec
16 Apr 2013   #5
RonNYC

Windows 7
 
 

Yes, there was a hard disk problem. one of the sectors is bad. That's probably the issue but it should have caught it before that (seems to me). I mean, the system should have known I powered down abruptly and started up that way.
My System SpecsSystem Spec
17 Apr 2013   #6
senseless1707

Windows 7 Ultimate x86, Windows 7 Professional x64, Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by RonNYC View Post
Yes, there was a hard disk problem. one of the sectors is bad. That's probably the issue but it should have caught it before that (seems to me). I mean, the system should have known I powered down abruptly and started up that way.
interesting that checkdisc didn't prompt then next time you booted back up. Keep an eye on it and if something happens again, let the forum know and we can help you out!
My System SpecsSystem Spec
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 screen.stays blank




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