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Windows 7: sos messaging has stopped working

16 Apr 2013   #1

w7 home premium 64bit
 
 
sos messaging has stopped working

for the last few months i get the above message every time i start my pc. I've searched everywhere for the fix,resulting in me doing scans with malwarebytes,avast,superantispyware,ccleaner & microsoft security essentials,all to no avail.my pc works fine,but its just very annoying.any help would be great.thanks in advance

My System SpecsSystem Spec
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16 Apr 2013   #2

Windows 7 Ultimate 64-bit
 
 

Hi Ton234 and welcome to Seven Forums.

Can you give me more details please. Such as did you install anything? Like updates, drivers etc
My System SpecsSystem Spec
17 Apr 2013   #3

w7 home premium 64bit
 
 

hi! benjy206. I do tinker a lot.Have installed variouse new prog's such as gimp,audacity,krystal,free youtube to mp3 & a usb mic. not knowingly anything that needed drivers, or anything to do with messageing.left over files for stronghold online backup are said to be the culprit but i've never had this programme. if it comes to it i will just reinstall Windows 7
My System SpecsSystem Spec
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17 Apr 2013   #4

Windows 7 Ultimate 64-bit
 
 

Basically it is from a program you have download here is how you can remove the problem. How to Stop 'SOS.Messaging has stopped working' Error - Tee Support Blog

I would advise this is very advanced so I would not do it if you are not up to it.

Note   Note
Do not do a system restore
My System SpecsSystem Spec
17 Apr 2013   #5
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Before you attempt the steps benjy206 linked to, try a scan with AdwCleaner In Step 2, click on search instead and post the text file generated in your next reply. Screenshots and Files - Upload and Post in Seven Forums

Those steps in the link are asking to delete some system files.
My System SpecsSystem Spec
18 Apr 2013   #6

w7 home premium 64bit
 
 
sos messaging problem

sos messaging has stopped working-1.png

sos messaging has stopped working-capture.png


My System SpecsSystem Spec
18 Apr 2013   #7

Windows 7 Ultimate 64-bit
 
 

Yes you can go ahead and delete them you have a tool bar there which is a nightmare
My System SpecsSystem Spec
18 Apr 2013   #8

w7 home premium 64bit
 
 

thanks britton 30.hope i've done it correctly.see what you think. cheers
My System SpecsSystem Spec
18 Apr 2013   #9
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

OK you do have a few tool bars and downloader programs. As benjy206 said delete them. How to do this, run the AdwCleaner again only this time click the Delete button and reboot when requested. Post the TEXT file that is generated afterwards.
My System SpecsSystem Spec
19 Apr 2013   #10

w7 home premium 64bit
 
 
sos messaging has stopped working

sos messaging has stopped working-11.png

sos messaging has stopped working-12.png
i had to re=log in to chrome,so its obviously changed some settings.see what you think.cheers


My System SpecsSystem Spec
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 sos messaging has stopped working




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