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Windows 7: Frequent shutdown by itself


20 Apr 2013   #1

Windows 7 Home Premium 32-bit
 
 
Frequent shutdown by itself

Hello,

I've encountered a problem in my laptop. It frequently shut downs itself especially when it's idle but sometimes when I was surfing the internet or watching a movie too. At first I thought maybe it's due to overheat but even when I use a cooling pad, it's still happening. I've already check the Power Options and there's no settings that will shut down the laptop itself so what could be the problem? I've also download and use Shutdown Guard but still it shut downs itself randomly. This is so annoying because sometimes I never get a download to finish because of this. Luckily enough it never happen when I'm playing a game, just a BSOD. Any advices/solutions?

What I meant of shut downs itself is that, the laptop automatically turns off without a proper shutdown sequence or any warning message whatsoever, just simply turned off in a sudden

My System SpecsSystem Spec
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20 Apr 2013   #2

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

You need to check the temperatures to make sure it is not overheating.
Does Shutdown Guard show you the temps?
A cooling pad can help, but there still may be an overheating problem.
You may need to clean the vent(s), fan(s), etc.
I use HWMonitor (free) on my Desktops to check temps.
My System SpecsSystem Spec
21 Apr 2013   #3

Windows 7 Home Premium 32-bit
 
 

No it does not show the temps
I tried the HWMonitor and I'll show you the image, is that pretty high?
Btw, how do I clean the vents and fans? Isn't that inside the laptop?



My System SpecsSystem Spec
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21 Apr 2013   #4

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

Those temps are high - 89C max core temp!
It's possible HWMonitor is not reporting temps correctly for you.
Try another program such as Real Temp - CPU temperature monitoring to see if it shows something different.

Cleaning a Laptop is much more difficult than cleaning a Desktop imho.
I would start by using a vacuum cleaner to pull dust out of the exhaust vent, and then all other vents and areas where air can enter the laptop.
If temps are still high, I would then use compressed to blow out any dirt and dust - especially the exhaust vent.

I just don't like the idea of blowing dust back into the laptop if it can be avoided...

To really clean it right does require dis-assembly of the laptop, so a thorough cleaning including "wiping" the fan and heat sink can be done.
Dis-assembly is not something I recommend unless a person is experienced and comfortable with working with hardware.
Laptops are more difficult because of the small size and delicate parts used.

Make sure you completely power down before doing any cleaning...

If you're interested in dis-assembly for cleaning, I'll see if I can find a guide/video for your laptop model.
My System SpecsSystem Spec
21 Apr 2013   #5

Win 7 Pro x64 SP1, Win 7 Ult x86 SP1
 
 

I also noticed your screen-print is on another site.
You can post screen-prints directly into Seven Forums.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
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 Frequent shutdown by itself




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