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Windows 7: windows 7 restart or shutdown stays at shutdown screen


24 Apr 2013   #1

Windows home premium x64
 
 
windows 7 restart or shutdown stays at shutdown screen

New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

My System SpecsSystem Spec
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24 Apr 2013   #2

W7 Pro SP1 64bit
 
 

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
Reply

 windows 7 restart or shutdown stays at shutdown screen




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