You may have damaged or corrupt system files that are preventing these drivers from updating or that are causing other problems for your OS. Hence, the need to see the actual dump files. In the meantime, you could try running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and immediately reboot the computer after each scan.
Computer type Laptop System Manufacturer/Model Number Sony Vaio VPCEB47GM Laptop OS Win 7 Pro 64-bit CPU Intel i5 2.4 Ghz Memory 8GB DDR3 Graphics Card Intel HD 3000 Sound Card IDT High Definition Monitor(s) Displays 15.6 WGXA Anti-Glare LED Screen Resolution 1280x800
Hard Drives 640Gb 7200rpm Antivirus MSE Browser Opera (primary) with IE9 backup