Resolving a start up problem. Advice needed

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  1. Posts : 4
    Windows 7 Home Premium
       #1

    Resolving a start up problem. Advice needed


    Hi,

    This is my first posting so hello to All and apologies if this is in the wrong section. I have a rather odd problem with an HP Pavilion G6 laptop, with Windows 7 Home Premium edition.

    When starting up it sometimes hangs after the windows logo, turns to a black screen with cursor only and goes no further. I can start in safe mode when I reboot and a repair clears the problem. The bizarre thing is, it does not do it all the time and can go through 2 or 3 reboots before happening again. Also, it sometimes hangs and if I reboot it seems to clear and loads correctly but other times I have to perform the repair process for it to clear.

    I have tried all the usual tricks like switching off anti virus, making sure drivers are up to date, minimum start up programes etc.

    Any help appreciated.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    Try this please:

    1. Click Start
    2. In the search box, type cmd
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type sfc /scannow and hit enter.

    Report the output from the command window once it finishes.

    More detail: SFC /SCANNOW Command - System File Checker

    Regards,
    Golden
      My Computer


  3. Posts : 4
    Windows 7 Home Premium
    Thread Starter
       #3

    Thanks Golden, just performed the scannow and no integrity violations.
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Mmm. OK, lets try and work out what is causing the startup delay. Install SOLUTO. It will time the startup, lets look at these before you implement any of their suggestions.

    https://www.soluto.com/download-now

    Regards,
    Golden
      My Computer


  5. Posts : 4
    Windows 7 Home Premium
    Thread Starter
       #5

    Ok, I have loaded Soluto, I am looking at 'frustrations'. It lists Internet explorer, Net runtime, Windows problem, catalyst control, magic desktop and HP setup. Other than that, all I can see that is relevant is 'a lot of time wasted due to PC reboots and application crashes'.
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Mmm. Have you had any Blue Screen crashs (BSOD) recently? If so, follow this so we can take a look at the files:

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer

  7.    #7

    In addition work through these Troubleshooting Steps for Windows 7 to establish a Clean Boot, comb the logs for clues, use the System Resources to check for probs and solutions.

    If nothing gets resolved after completing the steps consider Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums
      My Computer


  8. Posts : 21
    Windows 8 Enterprise 32 bit
       #8

    Have you tried msconfig and turned off every weird startup program and service?
    Also go to C:\Windows\Prefetch and delete all the files in the Prefetch folder.
    Restart PC.
      My Computer


  9. Posts : 578
    Windows 7 Home Premium x64, Windows 8 Pro
       #9
      My Computer


  10. Posts : 4
    Windows 7 Home Premium
    Thread Starter
       #10

    Thanks, all sorted


    Thanks for all the help, I eventually did a full backup and reinstalled to factory state. After trying everything, including stripping all programes and removing most downloaded items, I was still having problems.
    It'll forever remain a mystery!
      My Computer


 
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