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Windows 7: Resolving a start up problem. Advice needed

03 May 2013   #1
Tim1

Windows 7 Home Premium
 
 
Resolving a start up problem. Advice needed

Hi,

This is my first posting so hello to All and apologies if this is in the wrong section. I have a rather odd problem with an HP Pavilion G6 laptop, with Windows 7 Home Premium edition.

When starting up it sometimes hangs after the windows logo, turns to a black screen with cursor only and goes no further. I can start in safe mode when I reboot and a repair clears the problem. The bizarre thing is, it does not do it all the time and can go through 2 or 3 reboots before happening again. Also, it sometimes hangs and if I reboot it seems to clear and loads correctly but other times I have to perform the repair process for it to clear.

I have tried all the usual tricks like switching off anti virus, making sure drivers are up to date, minimum start up programes etc.

Any help appreciated.


My System SpecsSystem Spec
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03 May 2013   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Try this please:

1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.

Report the output from the command window once it finishes.

More detail: SFC /SCANNOW Command - System File Checker

Regards,
Golden
My System SpecsSystem Spec
03 May 2013   #3
Tim1

Windows 7 Home Premium
 
 

Thanks Golden, just performed the scannow and no integrity violations.
My System SpecsSystem Spec
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03 May 2013   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm. OK, lets try and work out what is causing the startup delay. Install SOLUTO. It will time the startup, lets look at these before you implement any of their suggestions.

https://www.soluto.com/download-now

Regards,
Golden
My System SpecsSystem Spec
03 May 2013   #5
Tim1

Windows 7 Home Premium
 
 

Ok, I have loaded Soluto, I am looking at 'frustrations'. It lists Internet explorer, Net runtime, Windows problem, catalyst control, magic desktop and HP setup. Other than that, all I can see that is relevant is 'a lot of time wasted due to PC reboots and application crashes'.
My System SpecsSystem Spec
03 May 2013   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm. Have you had any Blue Screen crashs (BSOD) recently? If so, follow this so we can take a look at the files:

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
04 May 2013   #7
gregrocker

 

In addition work through these Troubleshooting Steps for Windows 7 to establish a Clean Boot, comb the logs for clues, use the System Resources to check for probs and solutions.

If nothing gets resolved after completing the steps consider Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums
My System SpecsSystem Spec
04 May 2013   #8
texhnologic

Windows 8 Enterprise 32 bit
 
 

Have you tried msconfig and turned off every weird startup program and service?
Also go to C:\Windows\Prefetch and delete all the files in the Prefetch folder.
Restart PC.
My System SpecsSystem Spec
04 May 2013   #9
mach04

Windows 7 Home Premium x64, Windows 8 Pro
 
 

My System SpecsSystem Spec
09 May 2013   #10
Tim1

Windows 7 Home Premium
 
 
Thanks, all sorted

Thanks for all the help, I eventually did a full backup and reinstalled to factory state. After trying everything, including stripping all programes and removing most downloaded items, I was still having problems.
It'll forever remain a mystery!
My System SpecsSystem Spec
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 Resolving a start up problem. Advice needed




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