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Windows 7: Folder appears in Windows Explorer, but not in the Open File dialog

06 May 2013   #1
MrYossu

Windows 7 Pro x64
 
 
Folder appears in Windows Explorer, but not in the Open File dialog

Hello,

A friend just showed me a weird problem he is having with his computer. He has a folder under My Documents, in which he keeps his work files. He emails these files using Gmail, which he accesses via Internet Explorer.

All worked fine until a few days ago, when he noticed that when he clicked the link in Gmail to attach a file, his folder wasn't listed in the Open File dialog. He looked in Windows Explorer, and could see the folder OK. I tried opening Word and using the Open File dialog there, and the folder wasn't visible.

If he clicks in the address bar, and adds the folder name to the path, it opens the folder, but shows it as empty. I actually has two subfolders. If he adds the name of a subfolder, then the Open File dialog shows the files in that folder.

I checked the permissions on the folder, and couldn't see anything odd. What I don't understand is how the folder can be visible in Windows Explorer, and not in the Open File dialog.

Anyone any ideas? Thanks


My System SpecsSystem Spec
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06 May 2013   #2
gregrocker
Microsoft MVP

 
 

Rightclick on the folder where you can actually find it in Explorer, look at the path. That is where it now resides.

If it cannot be found there when browsing in from Computer>C then I'd back up the files in it to a new folder you temporarily create in C root, delete the problem file and recreate it.
My System SpecsSystem Spec
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 Folder appears in Windows Explorer, but not in the Open File dialog




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