explorer exe cpu issue

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #21

    Can you right click the explorer inside the task manager and click on properties and see what the location is ?

    Also what does it say on the image below on your PC .



    Don't do what it says on the image text !

    Navigate to

    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
    Tell me what it says on the right side for Shell and Userinit
      My Computer


  2. Posts : 28
    Massachusetts
    Thread Starter
       #22

    Yes this it.The same file I scanned moments ago.So far 7 objects have been detected on the malware scan.
    Attached Thumbnails Attached Thumbnails explorer exe cpu issue-capture.png  
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #23

    Let's see what MBAM finds once its done can you upload a scrnshot ?
      My Computer


  4. Posts : 28
    Massachusetts
    Thread Starter
       #24

    Sure but it seems like it is going to take another hour though.Thanks for you help so far.It seems like no one wants to help figure this problem out.
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #25

    You're welcome . The account your on now is that your only account on the PC ?
      My Computer


  6. Posts : 28
    Massachusetts
    Thread Starter
       #26

    Yes
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #27

    Once MBAM is complete . Can you do what I posted here and just run it off the desktop ? Upload the logs as well .
      My Computer


  8. Posts : 28
    Massachusetts
    Thread Starter
       #28

    ok so just do it from the advance boot options and what about the flash drive part at the end?Since I don't have one
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #29

    Download the file and run it from the actual desktop . Not the advanced boot options menu . It won't work like that without a flash drive .

    Right-click the FRST.exe or FRST64.exe file that goes with your bit version and choose Run as administrator . Then click on the scan button .
      My Computer


  10. Posts : 28
    Massachusetts
    Thread Starter
       #30

    Ok.Sorry for some reason I did not see the post about the shell regedit.I actually did the earlier and it already said explorer.exe but I typed it in again to make sure.
    Attached Thumbnails Attached Thumbnails explorer exe cpu issue-trojan.png  
      My Computer


 
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